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Charmaine Brown

Overview Reviews (395) Inventory (180)

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Charmaine Brown

Charmaine Brown | Page 10

Service Receptionist

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

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4.7

395 Reviews

Overview Reviews (395) Inventory (180)

Dealership Experience

21 yrs, 2 mos

Industry Experience

25 yrs, 8 mos

Languages Spoken

English

4.7

395 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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395 Reviews of Charmaine Brown

June 08, 2024

Dealership Rating

Employee Rating

It was a quick turnaround for an appointment and they finished up the oil change faster than I expected. finished up the oil change faster than I expected. More

by REIDTPRIES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wayne Clure

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Jun 12, 2024 -

McLoughlin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

June 02, 2024

Dealership Rating

Employee Rating

Subpar service. Scheduled a shuttle, didn’t get it. Had to order myself a Lyft. Scheduled a shuttle, didn’t get it. Had to order myself a Lyft. More

by tyler.woodcock12

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Wayne Clure

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Jun 04, 2024 -

McLoughlin Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (503) 652-0000 so we can work towards a resolution.

May 12, 2024

Dealership Rating

Employee Rating

Very nice people to work with. Always welcoming always with smiles. Thank you Have A great day! Always welcoming always with smiles. Thank you Have A great day! More

by FRBHERNANDEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Ryan-Seals

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May 14, 2024 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

May 07, 2024

Dealership Rating

Employee Rating

Service was friendly and efficient. Repairs were completed on time. At check-out I was helped with applying email discount offer. Repairs were completed on time. At check-out I was helped with applying email discount offer. More

by olson.ds44

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wayne Clure

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May 09, 2024 -

McLoughlin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 09, 2024 -

olson.ds44 responded

I look forward to seeing you all again. Thanks!

April 29, 2024

Dealership Rating

Employee Rating

Had to return to the dealership because oil was dripping from my base in the engine compartment . They fixed it Monday AM and got me on my way. from my base in the engine compartment . They fixed it Monday AM and got me on my way. More

by SGPETE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Boaz, Christie M

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May 03, 2024 -

McLoughlin Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 29, 2024

Dealership Rating

Employee Rating

Never disappointed when I go see Dylan. He is a pleasure to deal with and never leads me astray. Will not go anywhere else He is a pleasure to deal with and never leads me astray. Will not go anywhere else More

by TLSHAFFER79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dylan Mendenhall, David Mendenhall , Christie M, Kayla Ryan-Seals

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May 03, 2024 -

McLoughlin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

April 25, 2024

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Employee Rating

Always friendly, open, professional -- willing to share important information and give advice. I feel I can trust them and that means a lot these days! important information and give advice. I feel I can trust them and that means a lot these days! More

by RandyB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Perez, Kayla Ryan-Seals

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Apr 29, 2024 -

McLoughlin Chevrolet responded

We appreciate your positive review about your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

Dealership Rating

Employee Rating

McLoughlin Chevrolet is great! My engine light came on and they got us in the same day and diagnosed the problem and had it fixed by the next day. The gals in the office are always My engine light came on and they got us in the same day and diagnosed the problem and had it fixed by the next day. The gals in the office are always helpful. Love this place👍💙 More

by CONNIE_POFF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt McMillin , Kelsea Crownover

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Apr 23, 2024 -

McLoughlin Chevrolet responded

Thank you for choosing McLoughlin Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 15, 2024

Dealership Rating

Employee Rating

I got a reminder call to have my car serviced. That was nice. The service was quick and everyone was pleasant That was nice. The service was quick and everyone was pleasant More

by SMITHCUPANI

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Ryan-Seals

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Apr 17, 2024 -

McLoughlin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

April 14, 2024

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Employee Rating

Prompt and courteous service. Easy to schedule. Thank you for making it a smooth experience Easy to schedule. Thank you for making it a smooth experience More

by UKONGSBAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wayne Clure

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Apr 16, 2024 -

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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