Charmaine Brown
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
Dealership Experience
19 yrs, 11 mos
Industry Experience
24 yrs, 5 mos
Languages Spoken
English
344 Reviews
Write a Review344 Reviews of Charmaine Brown
January 21, 2025
Overall I have had a great experience with the dealership, particularly the service department. Have had a couple of hickups that were handled quickly and appropriately. dealership, particularly the service department. Have had a couple of hickups that were handled quickly and appropriately. More
Other Employees Tagged: David Mendenhall, Kayla Ryan-Seals, Danny Blair, Wayne Clure, Ronita Lazaro, Jordan Yasui
January 16, 2025
The service righter she's amazing my water leak as of today 1/16/25 has not leaked . today 1/16/25 has not leaked . More
Other Employees Tagged: Kayla Ryan-Seals
January 10, 2025
Wayne Clure was friendly and told me my approximate wait time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was Charmaine. Wayne even helped me find my car when I was leaving. More
Other Employees Tagged: Wayne Clure
January 06, 2025
There’s rarely someone at the front desk when I arrive, and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my n and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my name or have a clear idea of why I’m in or the history of my vehicle, because the representative has either quit or been fired since the last time I was in a few months ago and they haven’t looked at my file prior to the appointment. After that I have a few hours before I invariably get the call that the issue is more complicated than they initially thought, and they’ll need my car for at least a few days. Then I get a few days until the second call, where the issue has become even more complex and they’ll need it over the weekend. After that I get to pick the car up, and then I have 3-4 hours of bliss thinking I won’t have to come back before I notice that the issue is still happening. I call, they place an order for another part, and in 4-6 months the process repeats. If I ever buy another Chevy, especially from this dealership, know that there was a gun to my head. More
Other Employees Tagged: Jordan Yasui
December 29, 2024
Just took car in for an oil change. Service was quick and thorough. Wayne is knowledgeable and helpful. Service was quick and thorough. Wayne is knowledgeable and helpful. More
Other Employees Tagged: Wayne Clure
December 29, 2024
Service was great! ! Just took it in for an oil change. Quick and thorough. Wayne is always nice, helpful and knowledgeable. ! Just took it in for an oil change. Quick and thorough. Wayne is always nice, helpful and knowledgeable. More
Other Employees Tagged: Wayne Clure
December 22, 2024
I purchased my last 2 SUV's from this dealership and have had all the service done here. I am a firm believer that following the recommended service schedule and having qualified and trained Chevy service te had all the service done here. I am a firm believer that following the recommended service schedule and having qualified and trained Chevy service technicians, keeps my car running better and longer than if I would take it elsewhere. More
Other Employees Tagged: Wayne Clure
December 19, 2024
Been using them to service my cars since I moved to Oregon. Always great care. Oregon. Always great care. More
Other Employees Tagged: Wayne Clure
December 17, 2024
Normal dealership prices, but at least they are honest about what is going on with your vehicle. I go because of no xx - they’ve made a mistake in the past but did anything they could to make it right. Ca about what is going on with your vehicle. I go because of no xx - they’ve made a mistake in the past but did anything they could to make it right. Can’t ask for more, we all know we are human and need and deserve kindness. More
Other Employees Tagged: Kayla Ryan-Seals, Wayne Clure
December 16, 2024
got the service that is needed to keep my vehicle working to my expectations . thank you to my expectations . thank you More
Other Employees Tagged: Wayne Clure, Angeline Callan