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Charlie Meuser

Overview Reviews (97)

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Charlie Meuser

Charlie Meuser | Page 3

Sales Associate

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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5.0

97 Reviews

Overview Reviews (97)

5.0

97 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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97 Reviews of Charlie Meuser

June 03, 2023

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Employee Rating

Yes I would. Javier was excellent in dealing with the financial side. He even sent us free oil change because we had to wait due to the dealership being busy. Javier was excellent in dealing with the financial side. He even sent us free oil change because we had to wait due to the dealership being busy. He took the time to explain everything to us. I was very pleased. More

by dealencz

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Javier Munoz

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Jun 05, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Javier this positive review! We are pleased to hear that he took great care of you throughout your experience. Your satisfaction is of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 01, 2023

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First time to lease (2 hours) Second time my husband had to come and sign papers, then the one printer broke. (3 hours). Last I was told it was ready to come over. Waited 1.5 hours to get the deal d had to come and sign papers, then the one printer broke. (3 hours). Last I was told it was ready to come over. Waited 1.5 hours to get the deal done. Worst financial service ever. Will be leasing a Honda next time More

by dealencz

Verified Customer

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Trade-in Experience

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Finance Experience

Recommend Dealer

Other Employees Tagged: Xavier

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Jun 04, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for your feedback. We are very sorry to hear that you were not happy with our dealership. We do apologize for the wait time that occurred during you sales visit and for the issues we had during the process. If you would like to discuss further, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly. Thank you.!

May 26, 2023

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Employee Rating

The staff were extremely professional, welcoming and helpful! The experience from start to finish was pleasant. Very quick and easy process! helpful! The experience from start to finish was pleasant. Very quick and easy process! More

by kelseasurace

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kasim Olamuyiwa, Justin (Finance Manager)

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Jun 03, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you. We hope for an opportunity to work with you again!

April 19, 2023

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Employee Rating

Charlie and the whole staff went out of there way to ensure the right car in price range. From the sales experience to showing us car features to Javier expediting the finance and insurance details. Thi ensure the right car in price range. From the sales experience to showing us car features to Javier expediting the finance and insurance details. This team collaborated with Charlie along with Kasim made it great for us to get into the right car. We highly recommend Empire Toyota. Thank Charlie and team. Fantastic experience More

by M Stro

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Javier Munoz , Kasim Olamuyiwa

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Apr 27, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review and recommendation! We are so glad that Charlie, Javier, and Kasim took great care of you and made your experience with us top-notch. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 02, 2023

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Always a great experience with Empire Auto Group. Charlie Meuser was so helpful and knowledgeable explaining all our options. Love our new Hybrid Highlander and enjoying all the amazing features! Charlie Meuser was so helpful and knowledgeable explaining all our options. Love our new Hybrid Highlander and enjoying all the amazing features! More

by Nina C

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that Charlie could get you into a vehicle that you love- while providing you with a 5-star experience. it is our pleasure to assist you in any way possible. Congratulations on your new Toyota Highlander Hybrid!

February 27, 2023

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Did my lease car buyout with Charles Meuser. The process was straight forward. I originally got the lease car from him too. He was very professional and helpful. I am happy with the overall expe The process was straight forward. I originally got the lease car from him too. He was very professional and helpful. I am happy with the overall experience. Thank you Charles! More

by WMNIAN

Verified Customer

Recommend Dealer

Yes

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Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that Charlie could provide you with a smooth, 5-star experience! Your satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again in the future.

February 07, 2023

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Charlie was amazing to deal with. He was so kind, patient and understanding! The dealership was also great and I never felt pressured. 10/10 recommend. He was so kind, patient and understanding! The dealership was also great and I never felt pressured. 10/10 recommend. More

by Kristen Muller

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Javier Munoz , Stephen Torrens

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Feb 17, 2023 -

Empire Toyota of Huntington responded

Kristen, Thank you so much for your positive review and recommendation! We are so glad that Charlie took great care of you and made your experience with us both smooth and pressure-free. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

December 26, 2022

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Employee Rating

Friendly customer service, Charlie was my Salesrep very helpful thank you for all your help helpful thank you for all your help More

by raulmendoza71

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 11, 2023 -

Empire Toyota of Huntington responded

Raul, Congratulations on your new car and we are glad that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Charlie Meuser showed you how much we value our customers.

November 15, 2022

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Actually was a good experience i was surprised in this market. I want to thank Jordan my salesman for making it happen. market. I want to thank Jordan my salesman for making it happen. More

by jdinunno74

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yoelis Fernandez, Chelsie Aragon, Blake Heller , Jordan Adeyemi, Joseph Emmart, Lanique Harvey, Justin Khan, Sarthak Mehra, Charles Murphy

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Nov 17, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are delighted that Jordan could provide you with a 5-star experience. He will be honored to know that you deeply valued his service. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

June 06, 2022

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Employee Rating

Charles Meuser, was agreat person to deal with. He took care of all my needs. He was so good I brought 2 of my freands in to the shoroom, and they both bought cars from him. Javier Munoz in the fin He took care of all my needs. He was so good I brought 2 of my freands in to the shoroom, and they both bought cars from him. Javier Munoz in the finance department was great also. More

by sturturr

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Javier Munoz

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Jun 07, 2022 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that Charles and Javier took great care of you and your friends! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!