Charlie Butler
Charlie Butler at Tim's Truck Capital & Auto Sales, Inc.
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Charlie Butler

Sales Consultant

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

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4.4
57 Reviews

I started in this industry in July of 2022, prior to that I served in the Army for 6 years and have been a firefighter for 8 years. My favorite part of this job is meeting amazing people and hearing their stories. Making sure my customers leave with a smile on their face is my top priority!

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 6 mos

Languages Spoken

English English

4.4

57 Reviews

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57 Reviews of Charlie Butler

November 14, 2024

Dealership Rating
Employee Rating

Very easy to work with went above and beyond to help me I would recommend them to anyone More

by cjcclie2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2024

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Employee Rating

The dealership was great but the 3 lots was a little confusing and i felt a little shuffled More

by mulheirb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 13, 2024

Dealership Rating
Employee Rating

Every single person at this dealership that I came in contact with was friendly, down to earth, respectful, knowledgeable, caring and super helpful! My situation was not an easy one to figure out and it More

by faithpedelose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Faith, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Tim's Truck Capital & Auto Sales, Inc.!

November 13, 2024

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Employee Rating

Did really good by me. Thanks show van was in it the next day very easy More

by takeapebbledesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2024

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Employee Rating

I feel like i was overcharged. They foced the extra warranty that I didn't want, and will never use, & kept me waiting around at the dealership all day. The only thing they really More

by dianepresher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Matewski

Nov 04, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Hello Diane: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 27, 2024

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Employee Rating

The 2016 ford f150 I got had a skipped gear in the tranny but I knew it was time for the 1000,000 mile tranny flush so I bought it .. I’m mistake it only girlfriends worse and it bucks on the highway .. unsa More

by somekindafreak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 30, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 26, 2024

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Employee Rating

Car dealerships are tough. It’s often a stressful, high pressure experience where your guard is up the whole time trying avoid being scammed or taken advantage of. Tim’s Truck More

by njslmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Dearborn, Jon Matewski

Oct 27, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Here at Tim's Truck Capital & Auto Sales, Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 04, 2024

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Employee Rating

Financing fell through on behalf of my bad credit and john made the price of the truck right to offset my interest rating through another bank. I appreciate his help on walking me through the paperwork a More

by emansfieldkris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc.. We look forward to having you as one of our valued customers for many more years to come!

October 04, 2024

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Employee Rating

They were good to us and patience I think the sale price was fair...Thanks More

by rebel3253
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2024

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Employee Rating

Bad experience. Advertised a year of Sirius but did not deliver. Truck had a bad battery and I had to wait 3 weeks to get them to fix it. Salesman (Charlie) was nice More

by damorse63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 08, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 22, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

David, I'd like to see where the advertising of a year of Sirius was offered because I'm not aware of that service. I messaged you privately to help you out but haven't heard back. Please email me directly so I can address the situation and hopefully come to a resolution. Thank you, Sean McIntyre seanm@timstruckcapital.com

Oct 09, 2024

damorse63 responded

I spoke to a manager right after the sale and although he "heard me", he was unwilling to do anything. I suggested $100 refund for the Sirius, since he said 1 year subscription was not possible, and I had it in writing. I would have been a satisfied customer, (tbh, i was expecting a check), especially since I paid full asking price.

Oct 25, 2024

damorse63 responded

I can't attach the picture of the description in writing here but if you give me an email i'm happy to send it. Sent

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