Charlie Butler
Charlie Butler at Tim's Truck Capital & Auto Sales, Inc.

Charlie Butler | Page 7

Sales Consultant

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

Contact Me
4.7
85 Reviews

I started in this industry in July of 2022, prior to that I served in the Army for 6 years and have been a firefighter for 8 years. My favorite part of this job is meeting amazing people and hearing their stories. Making sure my customers leave with a smile on their face is my top priority!

Dealership Experience

3 yrs, 9 mos

Industry Experience

4 yrs

Languages Spoken

English English

4.7

85 Reviews

Write a Review

85 Reviews of Charlie Butler

April 16, 2024

Dealership Rating
Employee Rating

Charlie was great with finding me a perfect truck and dealing with me being undetermined on a truck More

by logancerri25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Matewski

Apr 16, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy Charlie met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc. we look forward to having you as one of our valued customers for many more years to come!

April 10, 2024

Dealership Rating
Employee Rating

This dealership went the extra mile to get me the loan that I needed even after my own screw up I would recommend them to anybody as a matter of fact I'm going to be contacting them here pretty soon for m More

by hotwheelsguy2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Bourque, Jon Matewski

Apr 10, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

April 09, 2024

Dealership Rating
Employee Rating

Sold me a truck with all sorts of things wrong with it. Tried to charge me more at the office than we agreed on, didn’t cover all fees like they said they would. Just straight up deceptive business people. More

by seanennis1107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 10, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to reach out to you directly to discuss this? I see the sales price was actually discounted by $499 to include the dealer fees in the asking price. I also see you purchased a 21-year-old diesel truck which sometimes do have issues. When something this old is purchased at any dealership, typically they do not offer any warranty and typically require the customer sign several forms stating that information as the vehicle in this case was as-is. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 10, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to reach out to you directly to discuss this? I see the sales price was actually discounted by $499 to include the dealer fees in the asking price. I also see you purchased a 21-year-old diesel truck which sometimes do have issues. When something this old is purchased at any dealership, typically they do not offer any warranty and typically require the customer sign several forms stating that information as the vehicle in this case was as-is. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 10, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to reach out to you directly to discuss this? I see the sales price was actually discounted by $499 to include the dealer fees in the asking price. I also see you purchased a 21-year-old diesel truck which sometimes do have issues. When something this old is purchased at any dealership, typically they do not offer any warranty and typically require the customer sign several forms stating that information as the vehicle in this case was as-is. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 17, 2024

Dealership Rating
Employee Rating

Quick, easy to deal with, accommodating, friendly, easy to locate, great inventory, reasonable prices, explained everything in detail More

by rg08apes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Matewski

Jan 18, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 02, 2024

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Employee Rating

I was shopping around to find my father a truck for Christmas. His current truck rusted out and wouldn’t get a new sticker. I met the crew over at Tim’s truck Capital and worked with Charlie. He was More

by Shanedrake51
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 02, 2024

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Shane, and we look forward to working with you again.

December 11, 2023

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Employee Rating

My wife and I recently got a 2016 Subaru crosstrek for a commuter for me. The clutch ended up letting go and they really went the extra mile to help us out. They sent a tow truck to the house to pick it up More

by kevin3229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Murray-Hager , Bill , John ,

Dec 11, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

Kevin, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

December 04, 2023

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Employee Rating

Very friendly, very professional. Got a great deal on a 2014 Chevy Equinox. The car was ready to go on a 1 day notice. Special thanks to Charlie, very helpful salesman. If you are loo More

by johnsalkaus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Matewski

Dec 04, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

Here at Tim's Truck Capital & Auto Sales, Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car or truck they desire! We are glad to hear you enjoyed your experience, John, and it was a pleasure having you at the dealership. We appreciate your review!

November 23, 2023

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Employee Rating

Bought truck 2 weeks ago, put 800 miles on it. Odometer only recorded 400. Truck allegedly had 124,000 on it but obviously could be way more. Mileage is unknown. Could of just dropped 20 grand on More

by clydebean0606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Bourque

Nov 26, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

Clyde, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 26, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

Clyde, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 17, 2023

Dealership Rating
Employee Rating

They did not give me back my “ deposit “ of $500. I did not ask for it back, but I didn’t think I should have had to. More

by melodtyparker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 05, 2023

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Employee Rating

I NEVER got a return call, when I left a message. It was a crap shoot to see who you were going to talk to. The detailing was very poor. It took me a full day to clean my truck the right way. Just b More

by mpcagney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jon Matewski

Nov 08, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 09, 2023

mpcagney responded

No they probably wouldn't return my call

Nov 08, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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