Charlie Akin
Charlie Akin at Lost Pines Toyota
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Charlie Akin

Product Specialist

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Charlie Akin

October 15, 2024

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Great service, caring staff, walking in you feel like your at home. No pushy car salesman. Service team keeps you informed. Can't say it enough. Best dealership I have ever been to. More

by kdebrown13
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Recommend Dealer
Yes

September 18, 2024

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I was in Bastrop and called if could do a oil change and tire rotation.. They had a appointment in my time slot.. The receiving area at 10:am was extremely .. Got to me immediately…. within 30 minutes I r More

by Glenda
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Recommend Dealer
Yes

June 29, 2024

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The very best customer service available in the automotive industry- purchasing and maintenance! Charlie is the best listener then works magic in helping the right choice appear! :-) patient and k More

by KatCTexas
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Recommend Dealer
Yes
Jul 01, 2024

Lost Pines Toyota responded

Thank you so much for your kind words and glowing review! 🌟 We're thrilled to hear that you had such a positive experience with us at Lost Pines Toyota. Charlie truly exemplifies our commitment to providing exceptional customer service, and we're delighted that he could assist you in finding the perfect vehicle. Your recognition of his patience and kindness means a lot to us. We look forward to continuing to serve you with the same dedication in all your future automotive needs. There's no greater compliment than knowing you feel no need to shop around! Safe travels and see you next time! Best regards, The Lost Pines Toyota Family

June 24, 2024

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The Service is always excellent, but just yesterday when I took my truck it was raining and they had a rear back window open when I picked up my truck Of curse It was so wet and took a pic of my seats. Plea More

by frantp
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Recommend Dealer
Yes

Other Employees Tagged: Damien Winston

March 26, 2024

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This was my first time buying a car and I had a 10/10 experience! Super easy and straight forward. More

by JLee
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Recommend Dealer
Yes

Other Employees Tagged: Adam Layfield, Jimmy Voigt

Mar 26, 2024

JLee responded

Highly recommend Lost Lines Toyota! Great staff who make the car buying process fun and simple.

March 15, 2024

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Best service I have received from any car company dealership will come back for more services More

by Hector
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Yes

February 16, 2024

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We went in to the dealership not really knowing what we wanted and he help guide us in the direction of my dream car. More

by Jordan Walther
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Recommend Dealer
Yes

Other Employees Tagged: Michael Prokop

October 02, 2023

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Charlie is a amazing guy, he made purchasing my first car a positive experience and I would highly recommend him. More

by danielsrosario
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Recommend Dealer
Yes
Oct 03, 2023

Lost Pines Toyota responded

Thank you so much for taking the time to leave this wonderful 5-star review for Charlie at Lost Pines Toyota! We are thrilled to hear about your positive experience purchasing your first car with him. Charlie is indeed an amazing person who goes above and beyond to ensure customer satisfaction. We greatly appreciate your recommendation, and it means a lot to us that you had such a great experience with Charlie. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and hope you enjoy your new car to the fullest!

September 16, 2023

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Lost Pines Toyota is the best! From the Sales Department to Service Department, they are great. I’ve bought cars, traded cars, and sold a car there. I use the service department ex More

by Cheryl
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Recommend Dealer
Yes

Other Employees Tagged: Damien Winston

July 15, 2023

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Quince Brown is best I have ever been with in my 79 years! Dealership would be excellent except for Parts More

by lewistw43
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Recommend Dealer
Yes
Jul 17, 2023

Lost Pines Toyota responded

Thank you for taking the time to share your feedback about your experience at Lost Pines Toyota. We are delighted to hear that Quince Brown made your visit exceptional and left such a positive impression on you. As a team, we strive to provide outstanding service to every customer, and it warms our hearts to know that we succeeded in making your visit memorable. Your kind words mean a lot to us, and we will make sure to pass on your praises to Quince Brown. We believe that our staff's dedication and knowledge make all the difference in creating a positive and enjoyable car-buying experience. We also appreciate your honest feedback regarding our Parts department. As we continuously aim for excellence in all aspects of our dealership, we take your comments seriously. If you would like to contact us with the concern, we will address this matter internally to ensure that we improve and provide a seamless experience for all our customers. Thank you once again for choosing Lost Pines Toyota, and for trusting us to be a part of your journey. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to reach out to us directly. We look forward to serving you even better in the future and hope to see you again soon.

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