Damien Winston

My 2014 Camry was purchased at Lost Pines Toyota, and it has always been serviced there. I am confident with all work done on my Camry. I especially appreciate Damien Winston, Assistant Service Manager, w has always been serviced there. I am confident with all work done on my Camry. I especially appreciate Damien Winston, Assistant Service Manager, who takes care of my service needs. More

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I was pleased with my last visit (on a Thursday). I felt like I and my car received more attention than previous visits. The service advisor gave me at least three updates. Once the wheel alignment a I felt like I and my car received more attention than previous visits. The service advisor gave me at least three updates. Once the wheel alignment and MTI were done, I got my Venza back very shiny and "new" looking. They also vacuumed the car which was unexpected. Thank you for complimentary car wash and vacuum. More

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Always friendly and top notch. My service representative (Damien) is awesome and takes time to explain things in depth to me. I appreciate that. My service representative (Damien) is awesome and takes time to explain things in depth to me. I appreciate that. More

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Good just did not get my little sticky that told me when to take it back And I was under the impression that every time the car went in for oil change it would get all the fluids checked or at least asked to take it back And I was under the impression that every time the car went in for oil change it would get all the fluids checked or at least asked if I needed it to be done Also, I had to retake it back in for Freon and I thought it was going in for just diagnostic first, but they went ahead and put the Freon in which it needed without letting me know the total prior When I was talking to the gentleman explained everything to me and I said well let’s just do it and I guess when I said that he meant just fix it mistake but then I did not get my little sticker, but let me know when my car is due for another oil change And I asked the person that I spoke to when I scheduled the appointment to please put that on there he said he put it in the notes but the gentleman who helped me said I don’t know what they do back there. I just know what I have in font of me . Nice but he didn’t go the extra mile for me More

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Great service. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. More

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The entire staff at Lost Pines Toyota are always kind, courteous and professional. Gavin was extremely efficient and knowledgeable and took care of problem completely. courteous and professional. Gavin was extremely efficient and knowledgeable and took care of problem completely. More

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I was having technical difficulties that were impossible to fix. The service manager, Eddy Cooke, immediately stepped in and tirelessly worked the issues until everything was resolved. He made it right, acc to fix. The service manager, Eddy Cooke, immediately stepped in and tirelessly worked the issues until everything was resolved. He made it right, accommodated me at every step. He went above and beyond and took responsibility for Toyota. Things happen all the time with cars, that’s normal. What counts is how well a service department performs in those situations. More

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I have had my previous car, a Nissan, and now my Toyota Avalon serviced at Lost Pines Toyota since 2012. I find them attentive to my needs and reliable. Damien checks my car in. He is friendly and listens Avalon serviced at Lost Pines Toyota since 2012. I find them attentive to my needs and reliable. Damien checks my car in. He is friendly and listens to my needs ensuring that my car remains reliable and a pleasure to drive. More

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So easy to schedule an appointment at my convenience. Waiting area is comfortable. Kept apprised of progress. All work documented and completed quickly. 😆👍 Waiting area is comfortable. Kept apprised of progress. All work documented and completed quickly. 😆👍 More

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The mechanic and serviceman went the extra mile to find what was wrong with my vehicle. what was wrong with my vehicle. More

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