Charley Diaz Jaime
Charley Diaz Jaime at Coastal Chevrolet Santa Barbara
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Charley Diaz Jaime

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.5
25 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.5

25 Reviews

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25 Reviews of Charley Diaz Jaime

November 19, 2024

Dealership Rating
Employee Rating

Auto service team is not professional. They gave update about my truck to the wrong customer. More

by JIMENEZ805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Front desk

November 11, 2024

Dealership Rating
Employee Rating

Easy to make appointment. ..friendly and informative staff...great service...clean facility...some nice service coupons More

by SKEEBS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal, Cynthia Gonzalez

Nov 14, 2024

Coastal Chevrolet Santa Barbara responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 06, 2024

Dealership Rating
Employee Rating

Hi had a grate experience taking my trailblazer for an oil change everybody was very helpful very cheerful. Had a very good experience. Thank you More

by JAZHAIRSALON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Coastal Chevrolet Santa Barbara responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2024

Dealership Rating
Employee Rating

Process was very efficient and worked well. The service representative was professional and very polite. More

by JWSTERRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Coastal Chevrolet Santa Barbara responded

Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2024

Dealership Rating
Employee Rating

Professional management, receptionist friendly and professional, service representative friendly and professional clear communication skills. Excellent shuttle service and excellent drivers. More

by JCSANCHEZ94
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Coastal Chevrolet Santa Barbara responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 04, 2024

Dealership Rating
Employee Rating

I was supprised that you no longer washed the vehicles. Your people are great and they are always friendly and do the best they can to help. My only issue is when I spend over 700 dollars on an oil chang More

by RICKYRIDER1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Horneman

Oct 12, 2024

Coastal Chevrolet Santa Barbara responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (866) 285-8498 so we can discuss your experience further. We look forward to hearing from you.

October 03, 2024

Dealership Rating
Employee Rating

I worked with Chris to get into my Equinox EV and he was so helpful. I love my car and was very pleased with the entire team at Coastal Chevrolet. More

by KRISOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Kehr

Oct 12, 2024

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be supportive during your experience here at Coastal Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Dealership Rating
Employee Rating

If you want to have the worst car service experience ever, this is the place! Service advisor hung up on my when I called at 2:30 to ask why my car was not only not ready by 2:00 when they had promised More

by ALYSONA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2024

Coastal Chevrolet Santa Barbara responded

Hi, we regret to hear that you had this experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2024

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Employee Rating

appreciate it alot, everything was really good thank your for the help, would definitely reccomend More

by MIGUELHIDALGO2017
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Coastal Chevrolet Santa Barbara responded

Our staff is committed to providing each of our clients with the best automotive experience and are glad your visit was the case. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2024

Dealership Rating
Employee Rating

Was able to get right in, was provided with the best support, and the problem with my truck was fixed on the spot. Top Notch customer service as always! More

by ERICWALLACE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Coastal Chevrolet Santa Barbara responded

Hello Eric, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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