Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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Write a Review201 Reviews of Charles Suter
October 17, 2024
Concerned for safety Helps to make decisions about service Knows auto vocabulary when advising washed the car!! service Knows auto vocabulary when advising washed the car!! More
Other Employees Tagged: Doug Settle, Paul Evans
June 11, 2024
I have dealt with Chris several times regarding the purchases of vehicles. Chris has always been very informative regarding the Honda vehicles that I have purchased from him and Don Ayres. When I pur purchases of vehicles. Chris has always been very informative regarding the Honda vehicles that I have purchased from him and Don Ayres. When I purchase another Honda I will definitely deal with Chris. Give him a raise. More
Other Employees Tagged: Chris Demetriades
June 05, 2024
We just had our first service and the technician was great! We will definitely come back. great! We will definitely come back. More
Other Employees Tagged: Jeremy Sullivan, Dillon Steenport, Ron Conner, Paul Evans, David Salmonowicz, Courtney Crook, Addison Migna , Zach Chausse, Joseph Exner
April 02, 2024
Christian Vazquez made this car buying experience extremely easy . my best one yet ,from selecting the vehicle I wanted to the the facility’s he provided for our payment options ! 10/10 extremely easy . my best one yet ,from selecting the vehicle I wanted to the the facility’s he provided for our payment options ! 10/10 More
Other Employees Tagged: Travis Herbst , Cristian Vasquez
February 27, 2024
We had both our Honda Accord and Honda Pilot in to be serviced. David S. did an outstanding job of keeping us informed of what was being done to the vehicles and the additional items that we may want to serviced. David S. did an outstanding job of keeping us informed of what was being done to the vehicles and the additional items that we may want to consider having done. Don Ayres takes care of their customers and I don't have to worry about them selling me something that I don't need. More
Other Employees Tagged: David Salmonowicz
October 04, 2023
Always great service, people and very attentive to what your needs are. I would recommend Don Ayres to everyone. your needs are. I would recommend Don Ayres to everyone. More
Other Employees Tagged: Rick Squires, Rick Kruger, Courtney Crook
June 11, 2023
From the time I arrived at Don Ayres Honda I felt comfortable and welcomed by all. My service advisor Ben, my old service advisor, Chuck and Doug the general service manager all welcomed me during m comfortable and welcomed by all. My service advisor Ben, my old service advisor, Chuck and Doug the general service manager all welcomed me during my visit Don Ayres Honda service department as always first class and I have complete trust in there decisions for my vehicles. More
Other Employees Tagged: Shawn Baney , Ben Rose
May 20, 2023
My service was prompt and the time for the appointment was clearly communicated. I also greatly appreciate that I was told when and what would needed to be done at my next service. was clearly communicated. I also greatly appreciate that I was told when and what would needed to be done at my next service. More
Other Employees Tagged: Jeremy Sullivan, Dillon Steenport, Ron Conner, Paul Evans, David Salmonowicz, Courtney Crook , Andy Jones, Ben Rose
April 26, 2023
Good people and friendly service. I always go to Jeremy, but everyone is kind and helpful. I always go to Jeremy, but everyone is kind and helpful. More
Other Employees Tagged: Jeremy Sullivan, Dillon Steenport , Ben Rose