Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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Write a Review202 Reviews of Charles Suter
May 17, 2011
Don Ayres Honda has the best Service Dept. I've ever Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service Don Ayres Honda has the best Service Dept. I've ever dealt with! Everyone seems to be happy to be there and take care of their customers. The service is performed in a timely manner and done right the first time! And I can't say enough about the waiting room. What more could you ask for? Just make sure Doug Settle doesn't go anywhere! Thanks for a great experience every time I come in for service! Jon More
Other Employees Tagged: Doug Settle , Doug Settle, Chuck
April 29, 2011
Every time I bring our car in for service it is a pleasant experience. The service department is very professional and courteous. WE have owned Honda's for the past 25 years. During this period of ti pleasant experience. The service department is very professional and courteous. WE have owned Honda's for the past 25 years. During this period of time we have only had one bad experience. At that time I brought this to the attention of the Service Manage Doug Settle and he made it right for us. This is why I own Honda's and buy cars from this dealer. More
Other Employees Tagged: Doug Settle , Charles Suter and Doug Settle

