Charles “Sonny” Dyches

Great job for both guys at Rocky Mountain Auto. Thank you very much . We will look you up again. Thank you very much . We will look you up again. More

by minerbob524 Verified Customer Verified Customer

Report | Print

Most of my issues with financing, said they could get me a select rate and then was unable to do so. Then wanted to set up smart pay, I agreed and let them know I was salary and only get paid twice a month. a select rate and then was unable to do so. Then wanted to set up smart pay, I agreed and let them know I was salary and only get paid twice a month. Informed him a couple times yet he still set me up biweekly pulls instead of twice a month so I had to call smart pay myself to fix it More

by FELLIXSTUFF Verified Customer Verified Customer

Report | Print

Super professional, and honest staff that were good to me and my wife and made the process of buying a car super easy and my wife and made the process of buying a car super easy More

by fieglers Verified Customer Verified Customer

Report | Print

Sonny was great, did not like how they pushed their add on packages. No means no! on packages. No means no! More

Report | Print

Helpful professional good communication. Would do business with them again. Satisfied with my purchases. Overall they treated me well. Would do business with them again. Satisfied with my purchases. Overall they treated me well. More

by bml430dt Verified Customer Verified Customer

Report | Print

RMAB has a broad selection of vehicles and a very knowledgeable and courteous sales staff. The staff was courteous and patient as we worked through our selection process. knowledgeable and courteous sales staff. The staff was courteous and patient as we worked through our selection process. More

by cspalpyton Verified Customer Verified Customer

Report | Print

An update from my 9/9/2004 review. The dealer called a week or 2 later to make appointment to correct a couple error codes on the car after the sale. (2018 BMW 530 X-drive) Took the The dealer called a week or 2 later to make appointment to correct a couple error codes on the car after the sale. (2018 BMW 530 X-drive) Took the car in...& error codes were solved after leaving it for the whole day. This is completely understandable as the car wasn't gone thru by them prior. It was pulled out of the service dept. before it's "going-through" & putting it out on the lot for sale. (I basically took it before they could go thru it & correct any issues) This was a no charge "after-sale" maintenance issue. This the interesting part people need to know about.....they called again a week later to make another appointment...for an AUX battery replacement. What!? I'm an older version BMW guy & didn't even know there was an AUX battery in this car and everything in the car was working perfectly. This speaks volumes to the credit of this dealership. They didn't have to tell me or do this & I'd have never know of it...and that needs replacing. I took the car in again & waited a couple hr's. Later I noticed it may have been an electronic battery that must have been on the way out or failing as some personal preferance programming in the car had to be re-programmed. Again, they could have said nothing & I wouldn't have noticed. They corrected all these issues at "no charge" to me. Have to say, this place is not your usual "used car rip-off" place we're all been informed about. I'm very impressed & they have my trust now. G/luck! More

by treat.income0j Verified Customer Verified Customer

Report | Print

DO NOT BUY FROM THIS COMPANY. You will sign documents for a loan, get a call a week later saying the loan “didn’t go through” so they’ll run your credit 100 more times and then sa You will sign documents for a loan, get a call a week later saying the loan “didn’t go through” so they’ll run your credit 100 more times and then say you better get down TODAY to sign the new documents or they will report the car stolen. Not to mention “Sonny” or “Chuck” is extremely rude and pushy. The insanely unprofessional text messages he sends during WORK HOURS is crazy. I couldn’t believe this was coming from a car salesman. More

Report | Print

Was just browsing looking to possibly purchase. Chuck listened to what I wanted and got me into a car I love. So easy, clear info and Chuck was wonderful!!! Finance was made easy & the information Chuck listened to what I wanted and got me into a car I love. So easy, clear info and Chuck was wonderful!!! Finance was made easy & the information provided was clear and thorough . Definitely will buy next car there as well. More

Report | Print

Decided to buy an Audi I had seen on the lot here that looked to be in great condition, traded in my GR86 for it. In the begining the process was ok, didn't care for our final sales rep we were stuck with looked to be in great condition, traded in my GR86 for it. In the begining the process was ok, didn't care for our final sales rep we were stuck with named Chuck, rude and pushy. After the whole process, signed contract, rates, etc. I get a call a week later saying I wasn't approved for loan and had to come back in to resign a new contract. Finally came back in and delt with Lax for the whole process. They ended up taking away some things that were offered and raised my monthy payment by $10. Lax promised he would take care of the issues I had with the car because I was told it had a 5 star "inspection". Upon my inspection, it had no coolant, very low oil which they said they just serviced, had to bring it back in for them to redo it. Air filter completely dirty and black, cabin air filter dirty, and car was not filled up as promised or detailed properly. Tried to get into contact with Lax for 2 weeks before giving up. They smile in your face just to make a sale and then treat you like crap right after. Will never buy a car here again nor will I be bringing my car back for any kind of service. 5 star inspection my ***. More

Report | Print