Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno
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Charles Sebastian

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
423 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

17 yrs, 5 mos

Industry Experience

38 yrs, 11 mos

4.8

423 Reviews

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423 Reviews of Charles Sebastian

December 16, 2024

Dealership Rating
Employee Rating

The team is always friendly, accommodating and efficient. Thank you for taking care of my car More

by SALSKI2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 10, 2024

Dealership Rating
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Ability to get prompt service was great, especially considering a trip was planned and a delay would have been costly. More

by mfrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Owing

Dec 10, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. It's wonderful to know that Lithia Chrysler Jeep of Reno could provide the prompt service you needed. We hope your trip went smoothly.

December 10, 2024

Dealership Rating
Employee Rating

I am very happy with my purchase and the service provided to me far more than any other dealership that I have been to. Not only did the people here make sure that my purchase was as easy as can be, but I al More

by JOHNNY43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Steven Harris

Dec 10, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance.

December 08, 2024

Dealership Rating
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Robert is always kind courteous and attentive whenever I’ve come in! I work in Customer service so I appreciate his professionalism! More

by CARRIEKIDDER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Robert in sales sold me my jeep and he is also fantastic

Dec 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our team at Lithia Chrysler Jeep of Reno. Your recognition of their professionalism is appreciated.

December 07, 2024

Dealership Rating
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Honest and kept me informed of what was going on with my vehicle. Recommend for your service needs and if you’re purchasing a vehicle. More

by jreddig_11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Donlevy, Scott Williford, Derric Williford, Robert Pearce , Brian in the finance department

Dec 07, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. At Lithia Chrysler Jeep of Reno, we're committed to keeping our customers informed and meeting all service needs.

December 06, 2024

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It was very easy to make an appointment. Did not have to spend all day to get the service completed. More

by ckwittorff
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Lithia Chrysler Jeep of Reno responded

We appreciate you choosing Lithia Chrysler Jeep of Reno and are glad to hear about your smooth service experience. Take care.

December 04, 2024

Dealership Rating
Employee Rating

Everyone was great from making the appointment to asking questions from the service advisor and also asking questions to the shop manager. It was a good experience. I will not hesitate to go back. More

by peeversk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2024

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I’ve been doing walk ins for my car services and it’s very accommodating especially without scheduled appointments More

by ROURA
Service Price Transparency
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Recommend Dealer
Yes
Dec 03, 2024

Lithia Chrysler Jeep of Reno responded

Roura, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2024

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Employee Rating

They took care of the problem with my Jeep quickly, decidedly and in a friendly manner. I recommend this dealership. More

by Rammy Bammy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Lithia Chrysler Jeep of Reno responded

Happy to know your experience was smooth and friendly. Lithia Chrysler Jeep of Reno appreciates your recommendation.

November 27, 2024

Dealership Rating
Employee Rating

It was quick. .thorough..all employees were respectful, patient and helpful. I will be BACK. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2024

Lithia Chrysler Jeep of Reno responded

Glad to hear you had a great experience with our team at Lithia Chrysler Jeep of Reno. We're always here to help!

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