Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno
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Charles Sebastian

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
452 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

17 yrs, 9 mos

Industry Experience

39 yrs, 3 mos

4.8

452 Reviews

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452 Reviews of Charles Sebastian

April 15, 2025

Dealership Rating
Employee Rating

Michael Maxwell is a great addition to Lithia and an excellent service writer. Also Guillermo is my go to technician and does an excellent job. They are a great team. More

by dave.kim77
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 15, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

April 12, 2025

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Nice work work s,,was done very QuickTime and the price was rite thank u More

by Salmendoza@1970.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 12, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 12, 2025

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Dana Silva and Tony always take such great care with my car to get it detailed serviced or anything I need. Always with a smile, courteous, and so professional I highly recommend Lithia to all my friends More

by Taz62051
Service Price Transparency
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Recommend Dealer
Yes
Apr 12, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 11, 2025

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Everything was done well and I got in & out very quickly. I always a had evertything checked and I have never had any problems with my service!! More

by TEORA
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Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Fernando!!

Apr 11, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2025

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The service department did a great job. They were friendly and helpful. I appreciated the quality service. More

by bill zimmerman
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 05, 2025

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Very helpful and nice. Went above and beyond to get my Jeep’s cluster and fuel tank fixed. More

by b.brookshier
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Recommend Dealer
Yes
Apr 05, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2025

Dealership Rating
Employee Rating

Staff is nice, but service is average at best. I’ve taken my Jeep in 3+ times for service and I sometimes leave with problems that are still unresolved, even after having been in shop for days at More

by DRMELISSAPEROTTI
Service Price Transparency
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Recommend Dealer
No
Apr 04, 2025

Lithia Chrysler Jeep of Reno responded

Thank you, Dr. Perotti, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 29, 2025

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Employee Rating

Love this dealership and service center! Friendly staff and service that is performed in a timely fashion. More

by CC
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Williford, Donna Woody, Dana Silva, Joe Rivera, Robert Pearce, Tony Seibert , Michael and Fernando in the service department

Mar 29, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2025

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Employee Rating

Got in on time got my 5 yr inspection and oil change in a very timely manner, and I will have my jeep on going service done with Lithia for years I hope, Thank You More

by RAINBOW3172
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno for your inspection and oil change. We are glad to hear you'll be returning to us in the future. Take care!

March 11, 2025

Dealership Rating
Employee Rating

Charley is great to work with and I'm glad he's back to work. He treats customers great and takes care of your needs. Thanks to Lithia Jeep for getting my Wrangler fixed in a timely manner. More

by Cornbinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Lithia Chrysler Jeep of Reno responded

We're glad you had a positive experience with our team and that your Wrangler was serviced promptly. Thank you for choosing Lithia Chrysler Jeep of Reno.

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