Charles Sebastian
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
17 yrs, 4 mos
Industry Experience
38 yrs, 10 mos
409 Reviews
Write a Review409 Reviews of Charles Sebastian
November 12, 2024
Lithia Jeep Service is and has been the most professional, most competent and friendliest Jeep service department I’ve ever been to and I’ve been a Jeep owner for 25 years. I’ve been utilizing professional, most competent and friendliest Jeep service department I’ve ever been to and I’ve been a Jeep owner for 25 years. I’ve been utilizing Lithia Jeep service since 2016 and have yet to experience anything negative, not even once. You have outstanding people working there and it’s obvious to all. Thank you for the continued excellence! More
Other Employees Tagged: Robert Pearce, Tony Seibert , Jared - 5 stars!
November 04, 2024
This review is in no way malicious, but I’m tired of the service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering service. My car was serviced Saturday, 10.16.2024. I asked Jared about a new spoiler to which I was told it would be a few thousand, never bothering to tell me a price. I asked for it to be ordered and painted to which I was told I’d receive a call Monday once it was in. I called Jared Wednesday, 10.30.2024, to no avail - left a voicemail. Ben, Robert, and to whomever has provided me support over the years, especially with my car being vandalized, thank you. I followed Ben to this location, but I won’t be coming back. Goodbye. More
Other Employees Tagged: Robert Pearce, Tony Seibert , Jared
November 01, 2024
Bought my first jeep there. . many years of service Always satisfied…. Great service staff tx . many years of service Always satisfied…. Great service staff tx More
Other Employees Tagged: Robert Pearce
October 25, 2024
I had an issue with the display on my dashboard. Lithia got me in the next afternoon. Turns out it was because I didn’t know how to change the view, but they were very kind and inflated my tired and Lithia got me in the next afternoon. Turns out it was because I didn’t know how to change the view, but they were very kind and inflated my tired and reset the sensor and it didn’t cost me anything. The waiting room is very comfortable and the drinks and snacks are a great perk! More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert
October 24, 2024
The customer service representatives are attentive and will make sure you are satisfied, but I’ve had issues with the quality of work and having to have things redone will make sure you are satisfied, but I’ve had issues with the quality of work and having to have things redone More
October 24, 2024
Excellent care and service to my Jeep. And all of the personal service provided by the support staff was also very top quality. And, this included the gentleman driver who drove me home an And all of the personal service provided by the support staff was also very top quality. And, this included the gentleman driver who drove me home and then picked me up later when my Jeep was ready. All very well done. More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert
October 16, 2024
Everyone is so helpful, and fast! I enjoy using them for all my service needs! I enjoy using them for all my service needs! More
Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert
October 11, 2024
Quicklube, scheduler, and crew, super friendly and professional That’s the reason I have been bringing my Jeep there for the last 18 years professional That’s the reason I have been bringing my Jeep there for the last 18 years More
Other Employees Tagged: Dana Silva, Joe Rivera, Robert Pearce, Tony Seibert