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
Charles Jackson
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
24 Reviews
Write a ReviewDealership Experience
8 yrs
Industry Experience
34 yrs, 6 mos
Languages Spoken
English
24 Reviews of Charles Jackson
February 01, 2025
Prompt, professional, great communication, welcoming, friendly, easy to close a deal with, great options, accommodating friendly, easy to close a deal with, great options, accommodating More
Other Employees Tagged: Joel Olivares
January 28, 2025
Awesome! I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience t I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience the best. He was helpful, knowledgeable, and understanding of what I wanted. From the beginning to the end he was so patient. I appreciate all of his help. From the test drive to pricing he was on it. Thank you so much! More
Other Employees Tagged: Angela Davis, Rachel Ruiz
January 26, 2025
The sales staff was very informative, helpful, available, and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experien and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experience as a whole due to the excellent effort, responsiveness and professionalism of the salesmen that managed the sale. More
Other Employees Tagged: Cristian Mascorro, Joel Olivares
January 24, 2025
This is the second time that I have made a purchase at this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and beyond all day to get it done! More
Other Employees Tagged: Keith Mujica, Jose Teran
January 04, 2025
We had a great experience. I want to thank Charles for helping us. He went above and beyond my expectations. I totally recommend this place. I want to thank Charles for helping us. He went above and beyond my expectations. I totally recommend this place. More
Other Employees Tagged: Also the lady who trained us on the different features of an Escalade was Great !!
January 03, 2025
Excellent Service! This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experie This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experience with purchasing a new vehicle. Mr. Jackson was very knowledgeable of his product, very attentive of our needs, and on top of making our car experience a smooth transaction. He kept us informed of every step of the process. I will recommend to my anyone, plus my family and friends if their in the market to purchase a new Cadillac please visit Big Star in Friendswood, TX near Baybrook Mall. Look for Mr. Jackson. Thank you so much Mr. Jackson. We love our Cadillac LYRIQ Luxury 3. More
Other Employees Tagged: Angela Davis, Rachel Ruiz
January 01, 2025
We had a great experience; I want to thank Charles Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. More
Other Employees Tagged: Joel Olivares , I didn't catch the name of the lady who trained us on different features of the vehicle. I'll give her 5 starts too.
December 28, 2024
Service is great just don't go late in the evening because it feels a bit rushed. Overall very good customer service. because it feels a bit rushed. Overall very good customer service. More
Other Employees Tagged: Angela Davis, Kevin Sonnier
December 02, 2024
Charles Jackson, Keith, Iriam, Lisa and Kevin are so awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purcha awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purchase. More
Other Employees Tagged: Lisa Velasco, Keith Mujica, Iriam Diaz, Kevin Sonnier
December 01, 2024
Even on a very hectic day at the dealership, Charles went above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! More
Other Employees Tagged: Joel Olivares
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