Charles Jackson
Charles Jackson at Big Star Cadillac

Charles Jackson

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
20 Reviews
5.0

20 Reviews

Write a Review

Dealership Experience

7 yrs, 11 mos

Industry Experience

34 yrs, 5 mos

Languages Spoken

English English

20 Reviews of Charles Jackson

January 04, 2025

Dealership Rating
Employee Rating

We had a great experience. I want to thank Charles for helping us. He went above and beyond my expectations. I totally recommend this place. More

by Sumeet Misra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Also the lady who trained us on the different features of an Escalade was Great !!

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 03, 2025

Dealership Rating
Employee Rating

Excellent Service! This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experie More

by jwigg48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Rachel Ruiz

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 01, 2025

Dealership Rating
Employee Rating

We had a great experience; I want to thank Charles Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. More

by Sumeet Misra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares , I didn't catch the name of the lady who trained us on different features of the vehicle. I'll give her 5 starts too.

Jan 02, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 28, 2024

Dealership Rating
Employee Rating

Service is great just don't go late in the evening because it feels a bit rushed. Overall very good customer service. More

by maxx65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Kevin Sonnier

Dec 30, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

December 02, 2024

Dealership Rating
Employee Rating

Charles Jackson, Keith, Iriam, Lisa and Kevin are so awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purcha More

by jhadebrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 01, 2024

Dealership Rating
Employee Rating

Even on a very hectic day at the dealership, Charles went above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! More

by Scr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 11, 2024

Dealership Rating
Employee Rating

We have had an amazing experience with this dealership. Everyone has been super friendly and helpful. Jackson was the best sales person we've ever had and Lee has been extremely helpful in the service dep More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Dealership Rating
Employee Rating

Great customer service and everything was painless. I will definitely recommend to anyone looking to purchase a new vehicle. More

by hughesdemarcus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 30, 2024

Dealership Rating
Employee Rating

This process was very easy from beginning to end. I would highly recommend them and my sales manager Derek did a phenomenal job! More

by kparrish74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 30, 2024

Dealership Rating
Employee Rating

This was the best car buying experience we have ever had! Jackson went above & beyond to make sure we had everything we asked for. There was no high pressure from anyone, only positive vibes. Will definitely More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

1

Dealership Inventory (517 Vehicles)

new 2025 Cadillac CT5 car, priced at $43,190
2025 Cadillac CT5
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $65,070
2024 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive
2025 Cadillac Escalade ESV
new
Deep Sea Metallic exterior
Automatic
All-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $57,690
2024 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac Escalade car, priced at $134,540
2025 Cadillac Escalade
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac Escalade car, priced at $154,540
2025 Cadillac Escalade
new
Summit White exterior
Automatic
All-wheel Drive