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Charles Hassoun
Charles Hassoun at Shamaley Ford
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Charles Hassoun

General Manager

Shamaley Ford

11301 Gateway W
El Paso, TX 79936

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4.6
41 Reviews
4.6

41 Reviews

Write a Review

41 Reviews of Charles Hassoun

April 19, 2025

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Employee Rating

Marija was a truly exceptional person who helped me. She was accurate and reliable throughout the process. More

by Max Villaronga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marija

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April 17, 2025

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Employee Rating

The dealership had a well stock of trucks. Everything was just a great experience. The facility is modern clean More

by Albert.ornelas2378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Quintero, Monica Salom , Irma Espinosa

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Apr 19, 2025

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

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Employee Rating

Shamaley took care of my car needs. Thanks to my salesman Hugo Almanza for taking care of it, at a pretty good time too, since it was very busy. More

by fredrome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Quintero, Monica Salom , Hugo Almanza

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Apr 18, 2025

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2025

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Employee Rating

Good service, waiting was less than expected. Great prices. Staff were very cordial and attentive More

by Ejrubio2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quintero, Monica Salom

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Apr 08, 2025

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 01, 2025

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Employee Rating

Staff was Friendly, very polite and helpful. Had a few questions and everyone asked helped answer my questions. Service advisor was great More

by blutwo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quintero, Monica Salom

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Apr 05, 2025

Shamaley Ford responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

March 31, 2025

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Employee Rating

Shamley always provides a 5 star experience from the moment you walk in and the moment you leave. Have always brought my trucks here for service. More

by rickytann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quintero

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Apr 05, 2025

Shamaley Ford responded

Hello, thank you for your kind review, we are happy to pass along your comments to Shamley here at Shamaley Ford! Thank you again for leaving us this response!

March 31, 2025

Dealership Rating
Employee Rating

The Dealership was very professionnel , Mechanic do there work ,and recommend more work is needed. More

by Art DeLaRiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quintero, Monica Salom

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Apr 05, 2025

Shamaley Ford responded

Hi Art, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

March 31, 2025

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Employee Rating

EXCELLENT SERVICE AT SHAMALEY FORD STAFF IS SUPER FRIENDLY OUTSTANDING SERVICE I HIGHLY RECOMMEND THEM More

by marmoreno69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuy Rosales

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Apr 01, 2025

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2025

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Employee Rating

great service great advisors great management. repair was quick and affordable and vehicle was left squeaky clean. 10/10 More

by DanielElvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Quintero, Monica Salom

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Mar 28, 2025

Shamaley Ford responded

Hi Danielelvira, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

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Employee Rating

Great service, great selection! ! They worked hard to get me the truck I wanted at the payment that worked for me! More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos, Todd

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Mar 28, 2025

Shamaley Ford responded

Hi Tony, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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