Charles Hassoun

I recently purchased a 2024 Ford Expedition at Shamaley Ford. I was in search of a vehicle due to the fact that my 2006 Ford Expedition had been totaled after someone smashed into it while it was parked o Ford. I was in search of a vehicle due to the fact that my 2006 Ford Expedition had been totaled after someone smashed into it while it was parked on the street. The sudden need and search for a new vehicle can be exhausting. Prior to going to Shamaley, I visited several other dealerships in search of a vehicle. The experience wasn’t pleasant. I thought that finding a dealership that was going to be open and transparent no longer existed. A very good friend of mine recommended me to Charlie Hossoun and Tony Saldana. The experience was awesome! The purchase of my 2024 Expedition went very smooth. Both Charlie and Tony were open, honest and transparent throughout the process. The experience I had with Shamaley reminded me of why I bought my first Expedition from them 18 years ago. My 2006 Expedition was very durable and dependable. Had it not gotten totaled I would still be driving it. The new Expedition is great! My experience with Charlie and Tony made me realize that if I had began with going back to Shamaley first, I would not have experienced the frustration that I did in looking for a vehicle at other locations. More

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Awesome experience! Nathan and Charlie made it such an easy process! Never felt overwhelmed or anxious Nathan and Charlie made it such an easy process! Never felt overwhelmed or anxious More

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Today was my second visit to Shamaley Ford and it was better than the first time. I don’t live in El Paso and despite that needed my Fords serviced while visiting my family at Ft. Bliss. The first vi better than the first time. I don’t live in El Paso and despite that needed my Fords serviced while visiting my family at Ft. Bliss. The first visit was just for routine maintenance on my Mustang, however today’s visit was for transmission trouble in my wife’s F-150. As it turned out (given the repair cost, the truck’s age/mileage) the better decision was to just purchase a new truck. It’s always great to get a new vehicle, however the sales negotiations, credit apps, paperwork is NOT great. That said, Shamaley Ford REALLY made the entire process very easy! We never felt hustled, rushed, scammed, etc. in any way. My wife and I are extremely happy with the treatment that we received at Shamaley Ford and would definitely do business with them again and recommend this dealership to friends and family. A special shoutout and thanks to: Alexis and Joe Mena (Service) Sall Hernandez (sales) “Charlie” Hossoun (General Manager)-This guy went far above “his duties” to make sure that we were happy and well taken care of. Thank you Mr. Hossoun and Shamaley Ford. More

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What an amazing service added to Shamaley Ford! !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my ca !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my car back to my house. Oh!! Also, washed my baby. Shamaley always delivers. Thank you. More

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Very friendly and inviting people. Carlos Castanza was very polite and professional. He helped with getting the best deal and the whole process was very easy! Carlos Castanza was very polite and professional. He helped with getting the best deal and the whole process was very easy! More

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I highly recommend Shamaley Ford to anyone in the market for a vehicle. Their dedication to exceptional service and quality vehicles is truly commendable. What stood out the most was their commitment to cus for a vehicle. Their dedication to exceptional service and quality vehicles is truly commendable. What stood out the most was their commitment to customer satisfaction. Daniel was very knowledgeable, professional and patient. From the moment I walked through the door, he went out of his way to help me find exactly what I was looking for. Thank you for making my car buying experience a memorable one! More

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The dealership is very professional from there techs to salespeople with a very clean building to real good inventory of vehicles. salespeople with a very clean building to real good inventory of vehicles. More

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Went in to purchase tires for my 2009 f150 4x4 crewcab. The Falken tires run so smooth going down the highway. From the service to the front and in between did a very professional job. My tires were at a b The Falken tires run so smooth going down the highway. From the service to the front and in between did a very professional job. My tires were at a better price here then the competition in the area. I will definitely be back again for tires and other services if needed in the future. More

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The service was fast and the service writer took the time to address all my needs. to address all my needs. More

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Excelente service. Very qualified and friendly staff. I am very satisfied with the service and support. Very qualified and friendly staff. I am very satisfied with the service and support. More

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