Charles Calise

If an automobile showroom and lounge can be described as elegant, this dealership fits the bill without a doubt. Lexus of Wesley Chapel is hands down the best dealership I have ever dealt with. After search elegant, this dealership fits the bill without a doubt. Lexus of Wesley Chapel is hands down the best dealership I have ever dealt with. After searching and comparing different car brands, we knew Lexus was the right place as soon as we walked in. The experience was pressure-free and there weren’t any pushy sales tactics. We couldn’t have had a better experience. We worked with Tim Smith and he answered all our questions and was very proactive in sending us updates on the GX 550 we ordered but never pushy. He did not bombard us with emails. We were fortunate enough to deal with Tim throughout the transaction. He was very professional, courteous, knowledgeable and understanding of our needs and worked tirelessly to make it happen. It was obvious from the time we met that we would be very comfortable with him, and based on the number of awards he’s received, many others have been too. You won’t find a better person to work with on your next Lexus purchase than Tim Smith. Even Dan Paley, the business manager we signed the financial papers with at the end couldn’t have been more pleasant, helpful and enjoyable. It was a great experience all around. I would highly recommend this Lexus dealership and most especially Tim Smith as your sales person. You will not be disappointed! More

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Everyone at the dealership was very friendly and helpful. This is my 1st Lexus and I am now wondering why I waited so long. They treat their customers like VIPs. My sales advisor Franceoa Soliman was exce This is my 1st Lexus and I am now wondering why I waited so long. They treat their customers like VIPs. My sales advisor Franceoa Soliman was excellent. He was patient, worked with me to get the best deal, and explained everything about the car. After I purchased the car he followed up with a phone call the next day to see if I was happy with my decision to purchase the Lexus. I wouldn't hesitate to recommend this dealership or their quality vehicles. It's safe to say that if I ever buy another car it will be from them. More

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Exceptional Service from Start to Finish! 🌸 A few weeks ago, we purchased a car from Lexus of Wesley chapel and were thoroughly impressed with the entire experience. The staff treated us e 🌸 A few weeks ago, we purchased a car from Lexus of Wesley chapel and were thoroughly impressed with the entire experience. The staff treated us exceptionally well, ensuring a smooth and pleasant buying process. Recently, we returned for an oil change and tire service. While waiting, we appreciated the convenience of their cozy cafeteria, which provided complimentary refreshments. A couple of days after the service, we noticed a minor oil leak. Upon contacting the dealership, they promptly addressed our concern by picking up the car from our home in Ocala the same day. To minimize any inconvenience, they provided us with a loaner vehicle while they resolved the issue. The following day, our car was returned to our doorstep in perfect condition, and they retrieved the loaner. Overall, the service at Lexus of Wesley chapel has been outstanding. From the initial purchase to after-sales support, every interaction has been positive. We plan to continue servicing our vehicles there and will undoubtedly consider Lexus of Wesley chapel for any future car purchases. More

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Due to the unbelievable and professional customer service I received a little over two years ago from Franceoa Soliman I have since returned and purchased three other cars for my family. At every service/sc I received a little over two years ago from Franceoa Soliman I have since returned and purchased three other cars for my family. At every service/scheduled maintenance Franceoa always makes sure he sees me during those visits to ensure I am receiving excellent customer service and to say hello. On another note, I have to say I have never had any problems/concerns with the cars I have purchased. Once a Lexus always a Lexus! And once a customer at Lexus of Wesly Chapel ALWAYS a customer of Franceoas! More

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Tim was AMAZING. I visited 4 dealerships and he was the first person to understand my needs and point me in the right direction. He respected my price point and advis I visited 4 dealerships and he was the first person to understand my needs and point me in the right direction. He respected my price point and advised me in the right direction when I didn’t know what I wanted. I would recommend all my friends and family to this dealership and him! 10/10 from sales, to finance, to service. LOVE THIS PLACE! More

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Awesome experience! Franceoa was excellent. He took the time to thoroughly understand what I was looking for in a new automobile and showed me the perfect vehicle! I ex Franceoa was excellent. He took the time to thoroughly understand what I was looking for in a new automobile and showed me the perfect vehicle! I explained that this was my second stop and wanted to look at other options. No problem. He had those others options on his lot - pre-owned. This gave me the opportunity to test other drives. Came back to Lexus RX 350 and have loved every minute. I felt I got a fair deal on my trade and on financing. More

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I would like to express my greatest gratitude to all the staff of Lexus of Wesley Chapel. I would also like to thank Mr. Franceoa Soliman for his dedication, correspondence, personality, and his constant ho staff of Lexus of Wesley Chapel. I would also like to thank Mr. Franceoa Soliman for his dedication, correspondence, personality, and his constant hospitality. I went to the showroom with a dream car and he helped me make it true. I was amazed of how smooth the process went. He and his colleagues made me feel so special. I would like to say the there is no other Lexus dealer In the world like Lexus of Wesley Chapel and I have been a Lexus driver all my life around the world. 2024 is my third Lexus from Lexus of Wesley chapel and if I ever think of buying another, its going to be from them as well. One of the best things that loyal is the lifetime warranty. I have visited many dealers and other Lexus showrooms, (Lexus of Wesley Chapel) wins. On e again, Thank you Mr. Franceoa Soliman, Thank you Lexus of Wesley Chapel 💙 More

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this is my sixth Lexus Franceoa and F was the best, he would email me, text me cand call me on all updates and any questions I had would email me, text me cand call me on all updates and any questions I had More

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This privately owned dealership is definitely a step ahead of your typical corporation! Franceoa was very fair, listened to us, and was genuinely friendly! He even stayed hours after his scheduled shift ahead of your typical corporation! Franceoa was very fair, listened to us, and was genuinely friendly! He even stayed hours after his scheduled shift to meet us and stay through the entire process, thank you! More

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Tim Adam, and Charles were great. This is the first dealer that I have not dreaded spending time at. I would highly recommend it. This is the first dealer that I have not dreaded spending time at. I would highly recommend it. More

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