Charles Barratt
Charles Barratt at Ed Morse Bayview Cadillac

Charles Barratt | Page 3

Service Advisor

Ed Morse Bayview Cadillac

1240 North Federal Highway
Ft Lauderdale, FL 33304

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Charles Barratt

August 19, 2026

Dealership Rating
Employee Rating

Friendly outgoing staff that ensures that your news are in a timely fashion follow up, provided to see how things are going More

by Mike Rochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Aug 20, 2026

Ed Morse Bayview Cadillac responded

Mike, thank you for the great review! We’re glad Charles, Barbara, and our team provided friendly service and timely follow-up throughout your experience. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

August 18, 2026

Dealership Rating
Employee Rating

Very friendly and efficient. I appreciate the entire team. I would highly recommend. Excellent dealership More

by bobbirdsong95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2026

Ed Morse Bayview Cadillac responded

Thank you for the great review! We’re glad to hear our team provided friendly and efficient service. We appreciate your recommendation and look forward to assisting you again. Ed Morse Corporate Offices.

August 18, 2026

Dealership Rating
Employee Rating

Always a quality and friendly service dealer. Staff is honest and doesn’t pressure you to add more than you needed. More

by Ftloffice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Aug 20, 2026

Ed Morse Bayview Cadillac responded

Thank you for your continued trust in our team! We’re glad Charles, Barbara, and the rest of our staff continue to provide friendly, honest service without unnecessary pressure. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

August 15, 2026

Dealership Rating
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I have been using your dealership’s service department for two years and has been great. I would especially thank Charles who’s been great in taking care of my car needs through the years. More

by debackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Ed Morse Bayview Cadillac responded

Thank you for being a loyal customer over the past two years. We are delighted to hear that Charles and our team have consistently taken such great care of your vehicle needs with excellent service. We look forward to serving you again at Ed Morse Bayview Cadillac. Ed Morse Corporate Offices

August 14, 2026

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Barbara is the best! The entire staff in tge service department is always so helpful and friendly. More

by Lisamills77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Sep 09, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re thrilled to hear Barbara, Charles, and our service team at Ed Morse Bayview Cadillac continue to provide such friendly and helpful service. We truly appreciate your continued support and recognition of our team. Ed Morse Corporate Offices.

August 12, 2026

Dealership Rating
Employee Rating

Charles my service rep is the best. He always communicates and delivers on what needs to be serviced and repaired. More

by Gabe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 09, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re thrilled to hear Charles consistently provides excellent communication and keeps you informed about your vehicle’s service needs at Ed Morse Bayview Cadillac. We appreciate your continued trust in Charles and our team. Ed Morse Corporate Offices.

August 12, 2026

Dealership Rating
Employee Rating

Helped me solve a problem that was actually “user error” quickly and efficiently Great service More

by ANDREALUBELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Sep 09, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad Charles and Barbara were able to quickly assist and get everything resolved for you at Ed Morse Bayview Cadillac. We appreciate your kind words and are happy to hear you received great service. Ed Morse Corporate Offices.

July 28, 2026

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Best service ever. The department is always professional. The staff actually takes the time to get to know you. Your experience is consistently top quality. It is d More

by windycitylindie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Ed Morse Bayview Cadillac responded

Thank you so much for the 5-star review at Ed Morse Bayview Cadillac! We are thrilled to hear that our team consistently provides you with top-quality care and personalized service. Your trust and recommendation mean the world to us, and we look forward to taking care of your vehicle for many miles to come! Ed Morse Corporate Offices.

July 25, 2026

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Employee Rating

Excellent all around - service department is awesome and always trying to give me tips to help me with my Escalade. Barbara and Charles keep my Escalades running at their best! More

by NikiH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler, Michele Nosky

Jul 27, 2026

Ed Morse Bayview Cadillac responded

Thank you for your thoughtful review! Our team is committed to providing an exceptional experience, and we're glad we had the opportunity to earn your business. Thank you for choosing Ed Morse Bayview Cadillac, and we look forward to seeing you again. Ed Morse Corporate Offices.

July 22, 2026

Dealership Rating
Employee Rating

So far I have not been happy with this dealership. It took 4 weeks to get my second key. The insignia on the front of the car either fell off or was stolen...honestly do not know which but the sales More

by PAT70
Recommend Dealer
No

Other Employees Tagged: Barbara Gendler

Jul 23, 2026

Ed Morse Bayview Cadillac responded

Thank you for sharing your feedback. We apologize that your recent experience did not meet your expectations, and we have made our management team aware of your concerns. We're glad to hear Barbara provided you with a positive service experience. Unfortunately, we do not have enough information to identify your records. Please reach out to our General Manager, Tony Giordano, at tonygiordano@edmorse.com with your full name and the best contact information so we can look into this further. Ed Morse Corporate Offices.

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