Barbara Gendler

Excellent customer service when having your vehicle serviced. They constantly keep you updated on the status of the work being done. serviced. They constantly keep you updated on the status of the work being done. More

by allenberta Verified Customer Verified Customer

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I have recently purchased a brand new 2026 Cadillac Escalade sport in Pennsylvania however I do live in Florida. I went in to add more Bayview Cadillac for my first service and Barbara my service repre Escalade sport in Pennsylvania however I do live in Florida. I went in to add more Bayview Cadillac for my first service and Barbara my service representative did an excellent!! job of getting me squared away. All I was waiting I wandered into the showroom and I met Marc one of the sales representatives and he showed me a brand new All electric Cadillac Escalade. He knew I was not interested in a new car but took the time to show me all about the car and even take me for a test ride super guy!! All in all, this was my first experience at Ed Morris Bayview Cadillac and I'll definitely be going back. Fantastic experience.!! More

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Best dealership in Fort Lauderdale Florida Honest, informative and knowledgeable. Would definitely use them again!!! informative and knowledgeable. Would definitely use them again!!! More

by mollysemerene Verified Customer Verified Customer

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Excellence- Service person ( Barbara) was excellent and professional. Service completed timely and courtesies wete extended professional. Service completed timely and courtesies wete extended More

by Kapaluanui Verified Customer Verified Customer

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Hands down, one of the absolute best vehicle service experiences I've ever had. Everyone was professional, courteous, and they treated my vehicle with the utmost care. experiences I've ever had. Everyone was professional, courteous, and they treated my vehicle with the utmost care. More

by benardbe Verified Customer Verified Customer

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Great service! Barbara was helpful and accommodating!! My car was finished in no time and a car wash!! Barbara was helpful and accommodating!! My car was finished in no time and a car wash!! More

by kennethdwestlake Verified Customer Verified Customer

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It took approximately four months and many visits of my vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac f vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac for many days. I believe if my vehicle's diagnostics were performed correctly the first visit many aggravations, inconveniences, etc. could have been prevented and possibly saved me several thousands of dollars. More

by Watch City Verified Customer Verified Customer

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The communication has been mediocre at best. The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid pu The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid purchasing another Cadillac in the future. More

by hamiltta Verified Customer Verified Customer

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Fudged the service paperwork to hide 30+ days out-of-service. Unethical dealer shielding the factory. Avoid them. out-of-service. Unethical dealer shielding the factory. Avoid them. More

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very professional Steve Pollack is an asset to the sales dept. this is our 4th Cadillac we got from Steve , Barbara was a pleasure to work with in the service dept truly a Professional crew dept. this is our 4th Cadillac we got from Steve , Barbara was a pleasure to work with in the service dept truly a Professional crew More

by THRLAKEHM Verified Customer Verified Customer

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