Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Charles Barratt
Charles Barratt at Ed Morse Bayview Cadillac

Charles Barratt

Service Advisor

Ed Morse Bayview Cadillac

1240 North Federal Highway
Ft Lauderdale, FL 33304

Contact Me
4.9
31 Reviews
4.9

31 Reviews

Write a Review

31 Reviews of Charles Barratt

October 09, 2026

Dealership Rating
Employee Rating

I drive far away to go to them love Charles my service guy and Bill the manager More

by Dolcemaryse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill

Print
Oct 09, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful review! We’re thrilled to hear Charles and Bill continue to provide such a great experience and that you make the trip to visit our team. We truly appreciate your loyalty and thank you for choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

October 08, 2026

Dealership Rating
Employee Rating

Your service department did an excellent job repairing my automobile with George at the helm. More

by donspin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 09, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re thrilled to hear our service team did an excellent job with your vehicle repairs. We appreciate your kind words and thank you for choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

October 06, 2026

Dealership Rating
Employee Rating

As always, no complaints about service, work performed or interaction with any employees I was in contact with. More

by Pfbaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Print
Oct 07, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear you continue to have positive experiences with our service team. We appreciate your kind words about Charles, Barbara, and the team and truly value your continued business with Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

October 06, 2026

Dealership Rating
Employee Rating

Staff is great Charles especially. Very fair on pricing. Servcie done on time and in a clean fashion More

by Cudasail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Grillo

Print
Oct 07, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re thrilled to hear Charles and the team provided great service with fair pricing and timely, quality work. We appreciate you sharing your experience and choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

September 30, 2026

Dealership Rating
Employee Rating

Charles is the best advisor ! Treats you well and doesn’t talk down to you or try to sell you something you don’t need! More

by Lisa_voss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 01, 2026

Ed Morse Bayview Cadillac responded

Lisa, thank you for the 5-star review! We’re delighted to hear Charles continues to provide respectful, straightforward service and takes great care of you at Ed Morse Bayview Cadillac. We appreciate your kind words and support. Ed Morse Corporate Offices.

September 30, 2026

Dealership Rating
Employee Rating

It's always a really great experience going here. I get clear information about what needs to be done and the service staff goes above and beyond. A specific shout out to Barbara!!! More

by tinamarie1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Print
Oct 01, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re thrilled to hear you consistently have a great experience and receive clear, helpful service at Ed Morse Bayview Cadillac. We appreciate the special shoutout to Barbara and will be sure to share your kind words with her. Ed Morse Corporate Offices.

September 27, 2026

Dealership Rating
Employee Rating

Excellent service with Service Advisor, Barbara. She took great care and communicated with us throughout. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Print
Sep 28, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara provided excellent service, took great care of you, and kept you informed throughout your visit. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

September 25, 2026

Dealership Rating
Employee Rating

Your manager and attender were good your work was good and I am completely satisfied More

by Henriquesowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Print
Sep 28, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad to hear you were completely satisfied with the service provided by Charles, Barbara, and the Ed Morse Bayview Cadillac team. We appreciate your support and look forward to assisting you again. Ed Morse Corporate Offices.

September 24, 2026

Dealership Rating
Employee Rating

Overall, I can say that the service is always good. This particular experience took a little longer than usual due to the process of dealing with a car warranty. Unfortunately, I was without my vehicle More

by Jarvonya Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge was very helpful and friendly!

Print
Sep 28, 2026

Ed Morse Bayview Cadillac responded

Thank you for sharing your experience. We’re glad to hear you continue to receive great service and that Jorge was helpful and friendly throughout your recent visit. We also appreciate your patience during the warranty process and value your feedback regarding the timing. Ed Morse Corporate Offices.

September 20, 2026

Dealership Rating
Employee Rating

I have recently purchased a brand new 2026 Cadillac Escalade sport in Pennsylvania however I do live in Florida. I went in to add more Bayview Cadillac for my first service and Barbara my service repre More

by allaboutron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler , Mark. Do not remember his last name sales associate.

Print
Sep 21, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara provided excellent service during your first visit with your new 2026 Cadillac Escalade. We appreciate you choosing Ed Morse Bayview Cadillac for your service needs and look forward to taking care of you and your Escalade in the future. Ed Morse Corporate Offices.

1
2
...
4

Dealership Inventory (232 Vehicles)

new 2026 Cadillac Escalade car, priced at $118,761
2026 Cadillac Escalade
new
Vibrant White Tricoat exterior
Automatic
Four-wheel Drive
$118,761
View Details
new 2027 Cadillac Escalade car, priced at $122,411
2027 Cadillac Escalade
new
Argent Silver Metallic exterior
Automatic
Four-wheel Drive
$122,411
View Details
new 2027 Cadillac VISTIQ car, priced at $82,820
2027 Cadillac VISTIQ
new
Argent Silver Metallic exterior
Automatic
All-wheel Drive
$82,820
View Details
new 2026 Cadillac Escalade IQ car, priced at $139,810
2026 Cadillac Escalade IQ
new
Monarch Orange exterior
Automatic
All-wheel Drive
$139,810
View Details
new 2026 Cadillac Escalade car, priced at $118,966
2026 Cadillac Escalade
new
Vibrant White Tricoat exterior
Automatic
Four-wheel Drive
$118,966
View Details
used 2025 Chevrolet Colorado car, priced at $37,295
2025 Chevrolet Colorado
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$37,295
View Details
View All Inventory