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Charles Barratt
Charles Barratt at Ed Morse Bayview Cadillac

Charles Barratt

Service Advisor

Ed Morse Bayview Cadillac

1240 North Federal Highway
Ft Lauderdale, FL 33304

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Charles Barratt

October 30, 2026

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Employee Rating

Charles in the Service department was excellent in handling my new tire orders. He keep posted on the status and had my car cleaned. More

by pjmcconville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

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October 30, 2026

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Employee Rating

Charles was great! Wonderful service and pricing for my 2013 BMW convertible. They even washed and waxed my girl. More

by Rbeerveliz
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Service Time
Service Communication
Recommend Dealer
Yes
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October 30, 2026

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Friendly, knowledgeable, willing to understand your problem, and get a proper solution as quickly as possible. Always a good experience! More

by laconstance50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

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October 29, 2026

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Employee Rating

Advisors are easy to work with and take the time to explain issues to the technicians so they identify customer issues. More

by kdraper93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Giordano, Barbara Gendler, Trish Parks

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Oct 30, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We're happy to hear our service advisors took the time to understand your concerns and communicate effectively with our technicians. We appreciate your recognition of Charles and our team at Ed Morse Bayview Cadillac and look forward to assisting you again. Ed Morse Corporate Offices.

October 28, 2026

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Employee Rating

Everything went great except you forgot the veterans discount. I hope that doesn't happen again. More

by budlindh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2026

Ed Morse Bayview Cadillac responded

Thank you for sharing your feedback! We're glad to hear you had an overall positive experience with Charles at Ed Morse Bayview Cadillac. We appreciate you bringing the veterans discount concern to our attention and will share your feedback with our team. Ed Morse Corporate Offices.

October 28, 2026

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Employee Rating

Only got tires but It was a good experience……. charles rocks . No problem at sll More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2026

Ed Morse Bayview Cadillac responded

Anita, thank you for the 5-star review! We're happy to hear Charles Barratt made your tire service visit a great experience. We appreciate your kind words and thank you for choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

October 28, 2026

Dealership Rating
Employee Rating

People are friendly, helpful, knowledgeable, and efficient with your time. Charles, the service advisor, is always great. More

by adclifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Print
Oct 29, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful review! We're thrilled to hear our team continues to provide friendly, knowledgeable, and efficient service. We'll be sure to share your kind words with Charles and Barbara, and we appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

October 25, 2026

Dealership Rating
Employee Rating

Pleasant experience. Competent and professional service rep. Charles. Timely and great service. Thank you much More

by Tpellinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 26, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We're delighted to hear Charles provided professional, efficient service and made your visit a pleasant experience. We appreciate you choosing Ed Morse Bayview Cadillac and look forward to assisting you again. Ed Morse Corporate Offices.

October 16, 2026

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Employee Rating

Excellent dealership with outstanding customer service. I’ve been doing business here for over 11 years, and they’ve built a great team. More

by Dunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gagliano, Barbara Gendler, Michele Nosky

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Oct 16, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful review and for your loyalty over the past 11 years! We're thrilled to hear our team continue to provide outstanding customer service. We truly appreciate your continued trust in Ed Morse Bayview Cadillac and look forward to serving you for many more years. Ed Morse Corporate Offices.

October 14, 2026

Dealership Rating
Employee Rating

I appreciate the service I receive each time I visit the dealership. Everyone seems to work well together More

by PALEONI34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler, Michele Nosky , David Judovits

Print
Oct 16, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review and for continuing to choose Ed Morse Bayview Cadillac! We're happy to hear our service team consistently provide a positive experience. We truly appreciate your loyalty and recognition of our team's dedication. Ed Morse Corporate Offices.

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