Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 65

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
677 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 3 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

677 Reviews

Write a Review

677 Reviews of Charles Archer

January 03, 2017

Dealership Rating
Employee Rating

great customer service I was in need of a reliable vehicle at a reasonable price. I did not have good credit, so I was very happy when Mr Archer helped worked things out al More

by T. Pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Jan 05, 2017

Casey Kia responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

January 03, 2017

Dealership Rating
Employee Rating

The best of the best I I am a repeat customer for Casey Kia my experience with Charles archer was wonderful he was very professional and very knowledgeable and very under More

by darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Jan 05, 2017

Casey Kia responded

Thank you for the review Darrell. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 31, 2016

Dealership Rating
Employee Rating

Excellent Salesmen I had your normal concerns coming into this dealership to buy a car, like many others. But I ran into a salesman (Charles Archer) who practically held More

by Stevehart00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 31, 2016

Dealership Rating
Employee Rating

Exceptional A-Plus service I recommend that if you are at Casey Kia make sure that you ask for Charles Archer. He is a very knowledgeable, helpful, truthful and respectful More

by Tia065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 30, 2016

Dealership Rating
Employee Rating

Steven and Sheila Hill Awesome is all I can say. He took time and patience with us and I appreciate it. Wish more dealers put forth that effort to aid their customers. Thank More

by Sheila Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review, we hope you have a wonderful day!

December 26, 2016

Dealership Rating
Employee Rating

Charles Archer - Above the Competition Met with Charles Archer today. He was above anyone I have ever spoke to about buying a vehicle. Respectful and proffesional the whole way and I would More

by Luca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2016

Casey Kia responded

Thank you for the review Luca! We are happy to hear that your experience with us was 5 star worthy and that you felt you dealt with professional and respectful employees. If you have any automotive needs in the future, please do not hesitate to give us a call. Thank you for your time and have a great day!

December 18, 2016

Dealership Rating

Exceptional Experience We just bought a Kia Sorento from Casey. The sales team we dealt with was Brandon Thomson, Charles Archer and James Burley. Our demands for a specif More

by Steve M.
Recommend Dealer
Yes

Other Employees Tagged: James Burley, Brandon Thompson

Dec 22, 2016

Casey Kia responded

Thank you for the review Steve. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 14, 2016

Dealership Rating
Employee Rating

Best service I've ever had! I had Charles Archer as a salesman and he was absolutely amazing at his job. He treated me with respect at all times, he worked with me in any way he More

by Rforbes24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 14, 2016

Dealership Rating
Employee Rating

Service was excellent The service at this location was excellent. Everyone was very helpful and understanding. They took me in and looked at my case personally, trying to g More

by Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 10, 2016

Dealership Rating
Employee Rating

Excellent customer service I like his knowledge and was very kind. Charles was very helpful and I would definitely recommend him to anyone interested in buying a car. More

by Alwayslearningew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Casey Kia responded

Thank you for the review! If you have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

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