Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 28

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

February 26, 2022

Dealership Rating
Employee Rating

Straight to the point. Answered all questions I had. Very respectful and polite guy. Gave me a tour of where everything is. All in all gave me the best help I could have re More

by nicholaswellington12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Casey Kia responded

Thank you so much Nicholas for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 24, 2022

Dealership Rating
Employee Rating

We had a wonderful experience at Casey Kia! Charles took wonderful care of us!! We will be back with our next purchase to see Charles again. More

by tiffany.caruso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Albert “AJ” Jackson

Feb 28, 2022

Casey Kia responded

Thank you so much Tiffany for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 02, 2022

Dealership Rating
Employee Rating

Real professional . All the employees seem super friendly everyone showed very good customer service will definitely buy from Casey again More

by williwill757amnichols7680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2022

Casey Kia responded

Thank you so much Will for the five star review! We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 01, 2022

Dealership Rating
Employee Rating

Was car shopping and saw the perfect vehicle! Called Casey Kia to get details and set up appointment to test drive. Although original representative was unavailable, Charles stepped in with prompt, eff More

by Sgraybiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob from All-State

Feb 05, 2022

Casey Kia responded

Thank you so much Sharolyn for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your Hyundai Santa Fe. Also thank you so much for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

January 16, 2022

Dealership Rating
Employee Rating

Charles was a great salesman! Very professional and courteous. He made the whole process as easy and simple as it could be. Would definitely recommend buying a vehicle from Charles. More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Casey Kia responded

Thank you so much Ray for the five star review! We are extremely grateful for the opportunity to take care of all of your automotive needs. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 30, 2021

Dealership Rating
Employee Rating

From the time we met Charles, we had one of the best From the time we met Charles, we had one of the best experiences we have ever had buying a car. This was my son’s first car. Charles was knowledgeab More

by Danielelijah2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial

Jan 08, 2022

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 27, 2021

Dealership Rating
Employee Rating

Charles made buying my wife's KIA as seamless as posable, when things got complicated he got the sales manager to meet with us and save a lot of time. More

by ecoconstllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Dec 28, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 23, 2021

Dealership Rating
Employee Rating

Charles Archer was very helpful and as transparent as a friend. He treated us well, and his customer service was amazing. It was not about the sale to him but it was about the customer. I greatly appreciat More

by Djfpas2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Dec 28, 2021

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 10, 2021

Dealership Rating
Employee Rating

Great dealership. Charles Archer is 100% customer oriented sales person. Over the past 10 yrs I've purchased 3 vehicles. I'm not just a customer but a friend for life. More

by RTUNIA
Recommend Dealer
Yes

Other Employees Tagged: Christine Allen

Dec 11, 2021

Casey Kia responded

Thank you so much Mr. Tunia for the five star review! We are extremely grateful for the opportunity to take care of all of your automotive needs. Also thank you for the wonderful endorsement of Charles Archer and Christine Allen. Thank you for your loyalty and your friendship! Sincerely, Roberto A. Dial- General Manager

December 08, 2021

Dealership Rating
Employee Rating

Charles is the best salesmen ever!…He took his time with me to help me find the perfect car! More

by Kshouldis87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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