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Charles Archer

Overview Reviews (673) Inventory (155)

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Charles Archer

Charles Archer | Page 11

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

673 Reviews

Overview Reviews (673) Inventory (155)

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

673 Reviews

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673 Reviews of Charles Archer

October 14, 2024

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Employee Rating

Charles was great, really stream lined the entire process and didn’t try to pull my leg and didn’t try to pull my leg More

by Jamesbowlsbey2011

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 14, 2024 -

Casey Kia responded

Thank you so much James for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 10, 2024

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Employee Rating

I was desperately in need of an automobile. I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked in the door, I was greeted professionally. The super nice, very professional salesman CHARLES ARCHER came to my rescue, and within several hours, I drove off the lot with a used car. Everyone in the dealership was professional, yet very friendly. I'm grateful to each one who helped me. I would have liked to have purchased a new vehicle, but that was impossible. I know nothing of cars, except they need gas and oil changes, so I hope I got a good used car; time will tell. More

by Sue

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Martinez F.

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Oct 14, 2024 -

Casey Kia responded

Thank you so much Mrs. Sue for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 09, 2024

Dealership Rating

Employee Rating

Charles was very personable and professional. We came from out of state and he answered all of my questions and provided photos ahead of time before we traveled to the dealership. Him and his m We came from out of state and he answered all of my questions and provided photos ahead of time before we traveled to the dealership. Him and his manger worked hard to get us the price we wanted for our trade in and a very good rate on our loan. The experience was worth the drive. More

by Derrick T

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes, Nick Schmierer , The guys in the detail are awesome

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Oct 09, 2024 -

Casey Kia responded

Thank you so much Derrick for the four star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 06, 2024

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Employee Rating

I have purchased two vehicles from this dealership, and has loved the experience each time. Charles Archer was such a huge help in my most recent purchase! has loved the experience each time. Charles Archer was such a huge help in my most recent purchase! More

by angelj100

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Johnnie Jordan Jr.

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Oct 07, 2024 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

October 02, 2024

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Employee Rating

Very pleasant experience with Mr. Charles. He gave us time, respect and also very informative. Thank you for the great experience. Charles. He gave us time, respect and also very informative. Thank you for the great experience. More

by angelsnegra

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 07, 2024 -

Casey Kia responded

October 02, 2024

Dealership Rating

Employee Rating

Mr Charles Archer was very patient and explained everything very well. Great job and experience everything very well. Great job and experience More

by algmad

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 07, 2024 -

Casey Kia responded

September 25, 2024

Dealership Rating

Employee Rating

Let me just say Charles Archer made my new 2025 Kia K5 new car experience an absolutely wonderful experience. He was kind and very polite. He also was very knowledgeable about the car buying experience an new car experience an absolutely wonderful experience. He was kind and very polite. He also was very knowledgeable about the car buying experience and my car. Thank you so much Charles! More

by Stella!

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Management staff was great!

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Oct 02, 2024 -

Casey Kia responded

Thank you so much Stella for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2025 K5! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

September 21, 2024

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Employee Rating

Charles is the best salesperson! He is so knowledgeable, kind and compassionate individuals we have ever purchased a car from! From the moment we met, through answering countless q He is so knowledgeable, kind and compassionate individuals we have ever purchased a car from! From the moment we met, through answering countless questions, understanding our budget, and everything in between! Thank you Charles for a great experience! We will be back! More

by Jackie

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 24, 2024 -

Casey Kia responded

Thank you so much Jackie for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

September 16, 2024

Dealership Rating

Employee Rating

I am very grateful to have him on my team, I wouldn’t ask for anyone else!! He gets the job done and makes sure you aren’t confused or lost on what’s going on. I had an idea of what I wanted but he gave me w for anyone else!! He gets the job done and makes sure you aren’t confused or lost on what’s going on. I had an idea of what I wanted but he gave me what I needed and more. Id recommend him to all my friends and future kia customers. More

by vannagwyn1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 16, 2024 -

Casey Kia responded

August 24, 2024

Dealership Rating

Employee Rating

Charles Archer is the best salesperson our family has ever worked with. The whole demeanor and professionalism at this dealership is top tier. Would certainly recommend to all my friends and family. ever worked with. The whole demeanor and professionalism at this dealership is top tier. Would certainly recommend to all my friends and family. More

by arcewendy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 26, 2024 -

Casey Kia responded

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