Charity Graff
Charity Graff at Toyota of Gladstone

Charity Graff | Page 5

Internet Sales Manager

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

Contact Me
4.7
184 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

4.7

184 Reviews

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184 Reviews of Charity Graff

January 02, 2025

Dealership Rating
Employee Rating

The dealer quickly located the car I was looking for. The price negotiation was fine. The transaction took two hours, which was reasonable. The finance person, Kristy, was very courteous and competent. More

by RHUGIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars, Miguel Rios

Jan 19, 2025

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

December 30, 2024

Dealership Rating
Employee Rating

I'm very thankful for your work and service, and big thanks to Alex and Anatoly. More

by nadiyafeltsan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Kalmanson , Anatolii Pavlenko

December 22, 2024

Dealership Rating
Employee Rating

Efficient, Friendly, Knowledgable, Accomodating, Easy to work with, Not pushy, Customer satisfaction, Easy transition Problem solver with good solutions More

by Londonbelle@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Abboud, Dolf Nuno, Cassie Michaud , Kristin DeMars, Marco Garcia-Sierra, John Hill, Divyanshu Mehmi

December 01, 2024

Dealership Rating
Employee Rating

Becka and Gladstone Toyota got me the exact car that I wanted and been looking for. Becka kept me updated throughout the whole process as the vehicle took a little time from production in Japan to their d More

by H8H8H8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Becka Stern

November 04, 2024

Dealership Rating
Employee Rating

Marco was great! He was friendly, knowledgeable, and we had a no pressure experience. Thank you for making our Corolla Cross purchase amazing! More

by amyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dusty Call , Marco Garcia-Sierra

Nov 23, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

September 01, 2024

Dealership Rating
Employee Rating

It was a pleasure to work with Lina Kusumowati and her team at Toyota of Gladstone. Lina was diligent in her pursuit of the RAV4 Hybrid I had in mind, searching dealerships throughout the region, and fou More

by doctorjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lina Kusumowati

Sep 27, 2024

Toyota of Gladstone responded

Thank you so much for your detailed and kind review! We are thrilled to hear about your excellent experience with Lina Kusumowati and the team at Toyota of Gladstone. Lina's commitment to finding the perfect RAV4 Hybrid for you exemplifies our dedication to meeting our customers' needs with precision and care. We're also pleased to hear that Charity Graff was able to assist you effectively during the negotiation process, ensuring that all your questions and concerns were addressed thoughtfully. Our goal is to make every customer feel confident and satisfied with their dealings at our dealership. Thank you for choosing Toyota of Gladstone, and for your willingness to recommend us to your friends. We look forward to serving you again in the future and continuing to meet your automotive needs.

August 19, 2024

Dealership Rating
Employee Rating

This dealership was super clean well maintained the staff were all super helpful and got me a great deal!!! More

by Ben Hansen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sites , Martin

August 17, 2024

Dealership Rating
Employee Rating

Fixer of all things! She is the reason this place keeps running smoothly, someone should probably promote her! More

by Spaceman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Toyota of Gladstone responded

Thank you for your fantastic feedback! It’s always wonderful to hear when a team member makes such a significant impact, and we truly appreciate your kind words. We're thrilled that she has been able to keep things running smoothly for you, and your suggestion for a promotion has been noted! We’re grateful for your support and look forward to continuing to provide you with excellent service here at Toyota of Gladstone.

August 10, 2024

Dealership Rating
Employee Rating

Love Gladstone Toyota. Very reasonable to deal with and up front about everything and we knew exactly what to expect. More

by crashmedic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars, Marco Garcia-Sierra

May 17, 2024

Dealership Rating
Employee Rating

Cassie was my salesperson and she was very helpful, kind and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would More

by trudywhittaker24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassie Michaud , Kristin DeMars

May 23, 2024

Toyota of Gladstone responded

Thank you for your kind words about Cassie at Toyota of Gladstone! We're delighted to hear that her helpfulness, kindness, and patience made your car buying process enjoyable and stress-free. It’s wonderful to know that she effectively guided you through each step, ensuring you felt comfortable and well-informed. We appreciate your recommendation and are thrilled that you had such a positive experience with us. Thank you for choosing Toyota of Gladstone, and we hope to assist you or your friends in the future!

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