Chad Millhollin | Page 27

PJ and the whole crew were wonderful to work with. We wanted to pick our 4 Runner up as soon as possible and they made that happen. In order to make that happen the Runner came off the transport on Sa We wanted to pick our 4 Runner up as soon as possible and they made that happen. In order to make that happen the Runner came off the transport on Saturday morning after 11:00AM and it and we were through all the different departments that go along with buying a new car by 1:30. 1:30 was important to us because we had to be done by 1:30. It was the easiest and fastest we have ever purchased a vehicle and they were so great to accommodate our schedule. We made it to the wedding we were supposed to be at on time thanks to their great work. Not planning on buying another vehicle anytime soon, but if we have to Toyota of Des Moines and PJ will be our first stop. More

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Our original salesman lied to us and had poor communication. I complained and was switched to a different salesman and communication improved. However, the communication during the sale was poor communication. I complained and was switched to a different salesman and communication improved. However, the communication during the sale was poor and I was not happy with how quickly we were shown the features on the new car. Many items were not explained to us and those that were were rushed and we could barely follow. He was also very rough when handling my phone, the buttons, etc. Felt like we were just being rushed during the whole process. More

by BACCUSK30 Verified Customer Verified Customer

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Toyota of Des Moines sets the standard when buying a new vehicle. They are professionals who care about their customers making the best choice for their driving enjoyment and needs. My wife and I recommend vehicle. They are professionals who care about their customers making the best choice for their driving enjoyment and needs. My wife and I recommend without reservation! More

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At the end of the day I ended up in the vehicle I wanted and that was my goal despite the surrounding details and that was my goal despite the surrounding details More

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The dealership is great. I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was quoted, it was higher. No extras were offered, rust protection etc. More

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The dealership is very nice and in a nice location. I would come here again. I would come here again. More

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Shane is awesome to work with & have purchased many vehicles from the dealership…always get excellent service! vehicles from the dealership…always get excellent service! More

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Purchased a new car and it was so easy and everyone was very helpful. Had no pressure, only friendly service. Debby and Spencer were great answering all my questions, and I had a lot since it has been 20 y very helpful. Had no pressure, only friendly service. Debby and Spencer were great answering all my questions, and I had a lot since it has been 20 years since I purchased from you last time. Came in the next day to service for a rattling noise and was helped immediately. They solved my problem and didn’t make me feel stupid since it was my fault! Very kind. Thank you all very much. More

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The car buying experience was simple and no pressure to buy. We will definitely buy from Toyota of Des Moines in the future. buy. We will definitely buy from Toyota of Des Moines in the future. More

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Cannot say enough nice things about Chad and Todd!!! They were honest, transparent and they did above and beyond at every step of the process! -The Kirkes They were honest, transparent and they did above and beyond at every step of the process! -The Kirkes More

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