
Dealership Experience
1 yr, 8 mos
Industry Experience
24 yrs, 8 mos
11 Reviews
Write a Review11 Reviews of Chad McElroy
August 23, 2025
Uneducated about their own warranties. Gave me car back “fixed” but also said it would likely need engine replaced and go back into limp mode but they couldn’t do that because of the “tech Gave me car back “fixed” but also said it would likely need engine replaced and go back into limp mode but they couldn’t do that because of the “tech line” … so basically handed me back a car that could die on the highway or anywhere at any time The car has less than 60k miles. Only acknowledged warranty after I opened a case with corporate. Probably worst car experience ever. Will never return nor purchase another Hyundai. More
August 19, 2025
I brought my vehicle in to get a slow leak in my front passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my ve passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my vehicle which included tire rotation. The next day I got in my car to go to work and the psi on the same tire showed 22. It was still in the exact position that it was in before the tire rotation that I was told was performed. More
Other Employees Tagged: Raegan Bolden, Raushanah Smith-Williams, Jameel Smith
August 19, 2025
Worse service department I have ever gone to. Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a simole oil change, after 2 hours asked when it would be done and service writer mumbled "it should be done". A half hour later they took me to the car, they had somehow l"lost" my keys but never told me the problem and NEVER apologized. Will never go back! More
Other Employees Tagged: Raegan Bolden, Raushanah Smith-Williams, Jameel Smith
August 15, 2025
After a routine oil change a week later the oil ran on the floor of my garage. Failed to repair window tint and paint protection film which the dealer did not disclose. Then telling me I have to pay to the floor of my garage. Failed to repair window tint and paint protection film which the dealer did not disclose. Then telling me I have to pay to repair something the dealership installed. They were polite until I requested these items be repaired. Then became very rude. Just poor customer service all around. They do not take care of the customers concerns and were very rude. More
Other Employees Tagged: Daniel Tesfaye, Fray Banti
July 28, 2025
Everybody at the dealership was very professional and courteous! Cory was awesome 👏🏻! I would definitely be back for service eventually! courteous! Cory was awesome 👏🏻! I would definitely be back for service eventually! More
Other Employees Tagged: Raegan Bolden, Raushanah Smith-Williams, Jameel Smith
July 28, 2025
Everyone was so professional and the technician explained everything they did and what they recommend explained everything they did and what they recommend More
July 25, 2025
AWFUL COULD NOT GET ANYONE TO CALL BACK NEEDED A SIMPLE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE More
Other Employees Tagged: Daniel Tesfaye, Ronnie Nesbitt, Bryan Adams, Fray Banti, Raegan Bolden, Raushanah Smith-Williams, Jameel Smith
July 24, 2025
i was not displeased with your work. had to wait a little while. but overall i'm pleased. had to wait a little while. but overall i'm pleased. More
Other Employees Tagged: Raegan Bolden, Raushanah Smith-Williams, Jameel Smith
July 17, 2025
I did not like that fact that my oil was messed up and caused other problems for my car caused other problems for my car More
Other Employees Tagged: Raegan Bolden, Raushanah Smith-Williams, Jameel Smith


