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Chad Covert
Chad Covert at Heiser Toyota
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Chad Covert

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
230 Reviews
4.7

230 Reviews

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230 Reviews of Chad Covert

December 14, 2024

Dealership Rating
Employee Rating

Left several messages for Jacob and never returned calls deal shorted me 400 dollars we agreed on would never recommend this dealership to anyone More

by kenny.houston1456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jakub Kania, Christine Michalowski, Amanda Millonzi

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Dec 18, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Kenny, we'd love to address your concerns in detail. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 13, 2024

Dealership Rating
Employee Rating

Always fast and friendly service given. Never have to wait very long for an appointment. More

by jmyench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian

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Dec 15, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2024

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Employee Rating

I have been at this dealership a number of years and so far I have been pleased with my interaction and service! More

by bootyboo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Vincent Lor, Jakub Kania, Colt Grandstaff, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong

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Dec 12, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 11, 2024

Dealership Rating
Employee Rating

They went above and beyond to make sure we were taken care of. They gave us a fair trade for our old vehicle and made the process extremely smooth. More

by Favoritepie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Lorri Aiono-Dimoff, Jessica Phillips

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Dec 12, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 04, 2024

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Employee Rating

My salesman, Roger was very easy going and easy to deal with. Any issues that arose were resolved to my satisfaction. More

by daniel.bigkid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Roger Droukas, Jorgo Ndina

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Dec 06, 2024

Heiser Toyota responded

Thanks, Daniel, for your feedback on your recent visit to Heiser Toyota. It's great to hear that Roger was able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 04, 2024

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Employee Rating

Jason Larner was very helpful while buying my first car. I test drove a few cars, but his kindness and professionalism made a huge difference in my decision-making process. Highly recommend Heiser Toyota an More

by mollycaviezel127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner

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Dec 06, 2024

Heiser Toyota responded

Molly, at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jason, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 30, 2024

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Employee Rating

I received full attention and care from Amanda Millonzi, she answered patiently and professionally every inquiry I had. In all my years of dealing with car purchases and asking questions she is th More

by mkhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff, Peter Miszewski, Lori Gong

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Dec 02, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 28, 2024

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Employee Rating

Chad and team always have a smooth process and focus on the customer needs before anything else. This was our fifth purchase with them! More

by guagla39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jordan Christian

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Dec 01, 2024

Heiser Toyota responded

It's fantastic to hear that Cha and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 27, 2024

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Employee Rating

Amazing staff. Best customer service. Al and Jorge were both very professional and genuinely helps the customer More

by wasibjamilchughtai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina, Lorri Aiono-Dimoff

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Nov 27, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Al and Jorge here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 23, 2024

Dealership Rating
Employee Rating

Great experience buying from Heiser. Easy, safe, efficient. The team was extremely helpful and easy to communicate with. More

by handleyevan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Amanda Millonzi

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Nov 25, 2024

Heiser Toyota responded

Evan, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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