Chad Black

It was a pleasure to dealing with Paul, he is very polite, positive and professional. The best experience buying a vehicle. polite, positive and professional. The best experience buying a vehicle. More

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What a great experience! From the moment we walked in, the service was amazing. Paul was the least non-pushy car salesman I have ever dealt with. He was super patient while From the moment we walked in, the service was amazing. Paul was the least non-pushy car salesman I have ever dealt with. He was super patient while we explored our all of our options. We appreciated the comraderie between the staff and enjoyed their banter. Even finance was a breeze and actually enjoyable. No annoying upsells. These guys are top notch! More

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I mean, come on, John is da bomb when it comes to his knowledge of a Honda vehicle. He explained everything even down to how to open the gas cap which I will admit I probably wouldn't figure out unless I knowledge of a Honda vehicle. He explained everything even down to how to open the gas cap which I will admit I probably wouldn't figure out unless I read the manual. Nat the service guy I saw before this visit said hello and asked how I was. Plus the finance manager Chad got me thru the process quickly. All in all the best Honda dealership experience. More

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It was my first time buying a car from a dealer, they made it as painless as possible (even if my anxiety didn’t agree) and talked me through everything. Paul and Chad were amazing! made it as painless as possible (even if my anxiety didn’t agree) and talked me through everything. Paul and Chad were amazing! More

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John & Paul were both great to work with! Paul took the time to communicate with us on his day off. John went above and beyond to help us with the purchase of a Honda Passport, very thorough Paul took the time to communicate with us on his day off. John went above and beyond to help us with the purchase of a Honda Passport, very thorough in explaining all the features. Chad explained all the financial details very clearly. Highly recommend Hagerstown Honda. More

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Paul is exceptional! This is the second new Honda CRV we have purchased from him in six weeks. He is super courteous and very customer focused - He went out of his way This is the second new Honda CRV we have purchased from him in six weeks. He is super courteous and very customer focused - He went out of his way to ensure that everything was set up exactly the way we wanted in the car before we left. Additionally he is respectful, professional, personable and efficient! All of the folks that we have dealt with at this dealership have been super to work with! Even Chad Black - the Finance Manager! More

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Excellent customer service. Friendly staff. Knowledgeable about their vehicles and parts line. Made us feel comfortable and not just another number. Above and beyond from Paul a Friendly staff. Knowledgeable about their vehicles and parts line. Made us feel comfortable and not just another number. Above and beyond from Paul and the team we worked with @ Hagerstown Honda. More

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Wouldn't buy, lease or service a vehicle anywhere else! The Staff are all friendly, knowledgeable and helpful. The Staff are all friendly, knowledgeable and helpful. More

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Paul is extremely helpful. The entire dealership worked together to make the process move along quickly. Thank you! The entire dealership worked together to make the process move along quickly. Thank you! More

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Paul is a ROCK STAR! The process of buying a new car is never one I look forward to but Paul made it enjoyable. He is super knowledgeable, incredibly personable and dow The process of buying a new car is never one I look forward to but Paul made it enjoyable. He is super knowledgeable, incredibly personable and down to earth. I appreciated that he was real, not pushy, and incredibly helpful. Paul went the extra mile to ensure that I was completely satisfied..... All of the team (Rodney, Chad, Kyle) at Honda were great to deal with - very personable and friendly.....Honda is lucky to have all of them on their team! More

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