Cesar Velera
Cesar Velera at North Hollywood Toyota
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Cesar Velera

Body Shop Director

North Hollywood Toyota

4606 Lankershim Blvd
North Hollywood, CA 91602

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4.7
6 Reviews
4.7

6 Reviews

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6 Reviews of Cesar Velera

April 13, 2024

Dealership Rating
Employee Rating

North Hollywood Toyota has THE best service and Body Shop Depts. They understand what true customer service is all about. They make us feel like family. More

by shaifitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leon Correll, Peter Fernandez , John

Apr 15, 2024

North Hollywood Toyota responded

Our customers Love our Body Shop, and we love restoring our customer vehicles and getting them back on the road again. Thanks for the kind feedback and 5 stars!

April 11, 2024

Dealership Rating
Employee Rating

Excellent service , professional, very friendly personal, i’m very happy to do business with them,. More

by gustavotorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

North Hollywood Toyota responded

Thanks for the 5 stars, our #1 North Hollywood Toyota team appreciates you!

April 09, 2024

Dealership Rating
Employee Rating

Easy to work with , very approachable and good service and people skills , quick and fast More

by warrisachakzai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

North Hollywood Toyota responded

Thank you, your 5 stars and positive feedback are amazing and appreciated.

March 23, 2024

Dealership Rating
Employee Rating

The staff needs to be train on customer service. As well front desk person. I had to followed up on the progress on my vehicle repair to point I was asked by John not called multiple times. John tol More

by JES2RBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 24, 2024

North Hollywood Toyota responded

We are truly sorry for the lack of communication and apologize for any frustration you experienced. I will discuss with my Service Director on Monday and appreciate your sharing this information with us.

March 21, 2024

Dealership Rating
Employee Rating

It was amazing very professional made my car look amazing I would recommend to anyone More

by morenoelva11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

North Hollywood Toyota responded

Thanks for the 5 stars, our #1 North Hollywood Toyota team appreciates you.

March 12, 2024

Dealership Rating
Employee Rating

I've dealt with North Hollywood Toyota for years! This is my third truck through them. They are fantastic. The service department is the best! More

by SPANISHNUT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leon Correll, Peter Fernandez , Paul Carrasco

Mar 13, 2024

North Hollywood Toyota responded

Thanks for your loyalty and for your 5 stars! Our North Hollywood Toyota team appreciates you and your continued support.

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