Cesar Alegre

Alejandro and Cesar were both great! The leasing process was easy and we felt understood throughout the process. The leasing process was easy and we felt understood throughout the process. More

by hannah.wilson4044 Verified Customer Verified Customer

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Derek Davis is a good helpful person, others are dry professional did their job , not enthusiastic and friendly. Dealership itself is fair, professional did their job , not enthusiastic and friendly. Dealership itself is fair, More

by madhu reddy Verified Customer Verified Customer

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Great Service, Staff! Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mil Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mile(s) to ensure she has taken care of her customers--I throughly enjoy working with Alexandra, and her detailed follow-up to ensure the customer is truly satisfied with their vehicle purchase! I place her in the Top 1% of her Peers! Thank You Alexandra for all You Do for us!!! We prefer working with her each we visit Universal Hyundai. Alexandra, You are our Favorate Sales Person! More

by hjernigan1946 Verified Customer Verified Customer

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This dealership was very clean and nicely decorated for the holidays. The staff were all friendly and seemed to be in good moods. the holidays. The staff were all friendly and seemed to be in good moods. More

by jordanmp27 Verified Customer Verified Customer

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Not happy with the deal that they gave me, I will never recou it to anyone recou it to anyone More

by neel2030 Verified Customer Verified Customer

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I had the pleasure of purchasing a 2024 Hyundai Tucson Hybrid SEL from Universal Hyundai of Orlando, and the experience was nothing short of breathtaking. From the moment I contacted them and set foot in Hybrid SEL from Universal Hyundai of Orlando, and the experience was nothing short of breathtaking. From the moment I contacted them and set foot in their dealership, I was treated like family. The entire team, from the front desk to the salespeople and finance department, provided a lifetime experience that made me feel truly valued. I would like to extend my heartfelt thanks to the sales team, especially Brian Cortes, who welcomed me with exceptional warmth and professionalism. Brian introduced me to Cesar Alegre, a highly skilled sales professional who listened attentively to my needs and addressed all my questions with patience and expertise. Brian and Cesar's ability to understand and adjust to my requirements elevated my experience to a whole new level. This level of communication and dedication was truly impressive. Their honesty and integrity were evident throughout the entire process. Overall, Universal Hyundai of Orlando exceeded my expectations and provided an experience I could never have imagined. I highly recommend checking out Universal Hyundai of Orlando before looking elsewhere, you will get a nice purchase and lifetime experience. Thank you to all the staff members for creating such an amazing, friendly, and transparent business environment that truly feels like home for their customers. Universal Hyundai, Truly the Better Place to Buy! More

by ORLO901 Verified Customer Verified Customer

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The staff has improved and my salesperson Villa was stellar! Villa was very thorough and answered every question that we had. He made our car purchasing experience incredible. 5 stars is what Villa is! stellar! Villa was very thorough and answered every question that we had. He made our car purchasing experience incredible. 5 stars is what Villa is! More

by mhc1016 Verified Customer Verified Customer

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The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. helpful. I am very happy with my new car. More

by Clickmeon Verified Customer Verified Customer

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The costumer service is very good. They give us all option to buy the car They give us all option to buy the car More

by KIRSTJOL321 Verified Customer Verified Customer

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I've been going to Universal Hyundai for over 8 years now. Mostly for servicing my Sonata and have never been disappointed. Recently I bought a new 2024 Tucson and while buying a car can be a bit nerve now. Mostly for servicing my Sonata and have never been disappointed. Recently I bought a new 2024 Tucson and while buying a car can be a bit nerve wracking (it's a lot of money these days), Cesar and Omy made the experience smooth and definitely answered all my concerns. More

by PL_FLEISHER Verified Customer Verified Customer

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