Cesar Alegre
Cesar Alegre at Universal Hyundai
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Cesar Alegre

VIP Director

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
112 Reviews
4.7

112 Reviews

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112 Reviews of Cesar Alegre

December 19, 2024

Dealership Rating
Employee Rating

Great Service, Staff! Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mil More

by hjernigan1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

Dec 20, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 16, 2024

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Employee Rating

This dealership was very clean and nicely decorated for the holidays. The staff were all friendly and seemed to be in good moods. More

by jordanmp27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jordan, and we are thrilled that you found your experience with us to be a positive one. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 06, 2024

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Employee Rating

Not happy with the deal that they gave me, I will never recou it to anyone More

by neel2030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 06, 2024

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 26, 2024

Dealership Rating
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I had the pleasure of purchasing a 2024 Hyundai Tucson Hybrid SEL from Universal Hyundai of Orlando, and the experience was nothing short of breathtaking. From the moment I contacted them and set foot in More

by ORLO901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

Nov 27, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad Brian and Cesar were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 24, 2024

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Employee Rating

The staff has improved and my salesperson Villa was stellar! Villa was very thorough and answered every question that we had. He made our car purchasing experience incredible. 5 stars is what Villa is! More

by mhc1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Carlos Villa

Nov 25, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 22, 2024

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Employee Rating

The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. More

by Clickmeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 15, 2024

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Employee Rating

The costumer service is very good. They give us all option to buy the car More

by KIRSTJOL321
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Brian Cortes

Oct 16, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 19, 2024

Dealership Rating
Employee Rating

I've been going to Universal Hyundai for over 8 years now. Mostly for servicing my Sonata and have never been disappointed. Recently I bought a new 2024 Tucson and while buying a car can be a bit nerve More

by PL_FLEISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Rhoda Allen , Omy (not sure of his full name)

Sep 19, 2024

Universal Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai, we hope you enjoy your new Tucson! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 15, 2024

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Employee Rating

Very professional and kindly person. Know your jobs and had fully trained and experienced in your industry More

by MIKERODRIGUEZ1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

Sep 16, 2024

Universal Hyundai responded

Hello Mike: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 09, 2024

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Employee Rating

I would like to commend the following for: Alexis-compusure Ramesis-clear communication Eddie-sales manners Cesar-Excellent customer service***** Fidel-sales manners More

by giginewyorker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Ramces Rivera

Aug 10, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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