Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen | Page 21

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
225 Reviews
4.8

225 Reviews

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225 Reviews of Cassie Allen

July 26, 2024

Dealership Rating
Employee Rating

Sebastian did an incredible job of getting me squared away quick and efficiently. He was courteous and informative. More

by ANTHONYGW4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo

July 26, 2024

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Proffesional and friendly staff, I usually visit the parts department they are very knowledgeable and are alsways willing to help. More

by eladiocervantes21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, Jerry Green, James Birchman, Devin Suzuki, Austin Czerwinski , Francisco Ostos, Kevin Proo, Noah Ventura

July 25, 2024

Dealership Rating
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Everytime I go in for routine maintenance or a car issue, Cassie always provides great customer service and professionalism. Couldn't ask for a better service advisor. Appreciate all your help every visit. More

by ecampillo89
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 30, 2024

Showcase Honda responded

Thank you so much for your kind words! We’re delighted to hear that Cassie consistently provides you with great customer service and professionalism. Your appreciation means a lot to us, and we’ll be sure to pass on your feedback to Cassie. If you need anything else, we’re always here to help!

July 25, 2024

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Cassie is the best customer service person I have ever had! She is very thorough and all around great. More

by Quilter
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2024

Showcase Honda responded

Thank you for the fantastic feedback! We're thrilled to hear that Cassie provided such exceptional service. Her thoroughness and overall excellence are truly valued, and we’re glad to see her efforts recognized. We look forward to serving you again!

July 04, 2024

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Service at Showcase Honda is always great. They are always right on time and the attendance Cassie are amazing. More

by TINA.RICKETTS
Service Price Transparency
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Recommend Dealer
Yes

July 03, 2024

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I was happy very nice people services was great I be happy to recomen you guys More

by HARRYMONTESINOS
Service Price Transparency
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Recommend Dealer
Yes

July 01, 2024

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The people were very friend nice and explained thing to where I could understand about the fix I need for my Honda passport More

by mrsbig
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Recommend Dealer
Yes

July 01, 2024

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When in for a quote on replacing my sunroof. After many attempts in leaving voicemails and sending emails, I never received a call back. Was very disappointed and will no longer do any type of w More

by ARTURO.WALDO.O2
Service Price Transparency
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Recommend Dealer
No
Jul 08, 2024

Showcase Honda responded

Thank you for sharing your experience with us. We apologize for the lack of communication you encountered when seeking a quote for replacing your sunroof. This is not the level of service we strive to provide, and we regret the frustration this has caused. To address your concerns and ensure this matter is resolved, please contact our Service Director, Sean Hoopes, at 602-274-3800. He will personally look into your situation and assist you promptly. We appreciate your feedback and hope to have the opportunity to regain your trust.

June 27, 2024

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These stupid surveys make the friendliness of your staff seem superficial. Give them a brake. All I care about is competence and honesty, which I realize is wishful thinking with auto dealers and repair sho More

by Seuberling
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

June 26, 2024

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Employee Rating

Kept in touch with updates, friendly manner, explained work performed in detail. Like the 7 am open for business More

by BONNIE.YOUNGBERG
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Recommend Dealer
Yes

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