Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen | Page 11

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
225 Reviews
4.8

225 Reviews

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225 Reviews of Cassie Allen

June 13, 2025

Dealership Rating
Employee Rating

Nice and clean near restaurants walking distance friendly service and fast service nothing more said More

by sabre480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

Jun 16, 2025

Showcase Honda responded

Thanks for the great feedback! We're glad you enjoyed our friendly and fast service, as well as the convenient location. We appreciate your support and hope to see you again soon!

June 10, 2025

Dealership Rating
Employee Rating

Cassie Allen was an excellent advisor. Reason I came back to Showcase Honda for service. More

by RLPRO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Showcase Honda responded

Thank you for sharing your experience! We're thrilled to hear that Cassie provided excellent service and that you chose us again. We appreciate your support and look forward to serving you in the future!

June 07, 2025

Dealership Rating
Employee Rating

Well, a week after my car broke down on the freeway! i had to do a full tuneup w/coils cost me $200. I was told a valve adjustment was needed w/sparkplugs. I replaced sparkplugs and coils DIY. I KINDA More

by emondjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2025

Showcase Honda responded

We understand how frustrating and inconvenient it can be to deal with unexpected vehicle issues, especially so soon after a breakdown. It’s clear you’ve put time and effort into resolving the situation yourself, and we truly respect that initiative. We’d appreciate the opportunity to go over what happened and review the service details with you. If you’re open to it, please reach out to our Service Director, Sean Hoopes, at 602-274-3800.

June 04, 2025

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Employee Rating

I am always highly satisfied with the professionalism, service and no hidden costs that Showcase consistently provides. I drive across town to get their comprehensive overview of whatever my car needs. More

by ACE111N8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amair Habhab, Jerry Green, Austin Czerwinski , Kevin Proo

Jun 05, 2025

Showcase Honda responded

Thank you! We're thrilled to hear that you appreciate our professionalism and transparency. Your trust means a lot to us, and we’re glad you make the drive to see us. Looking forward to continuing to meet your car care needs!

May 26, 2025

Dealership Rating
Employee Rating

Best dealership ever. l. The service advisor was awesome. I highly recommend this dealership to anyone. More

by NELSONCHRRN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

May 27, 2025

Showcase Honda responded

Thanks for the fantastic review, Nelson! We're thrilled to hear you had an awesome experience with our service advisor. Your recommendation means a lot to us! We're here whenever you need assistance.

May 23, 2025

Dealership Rating
Employee Rating

Your the only dealer that will service my car. Upfront and honest. Cassie is good great with communication. She is a rockstar!!! More

by Flipperspc
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 27, 2025

Showcase Honda responded

We’re thrilled to hear you had such a positive experience! Cassie truly is a rockstar, and we appreciate your trust in us for your car service. Thank you for your kind words and support!

May 22, 2025

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Employee Rating

Cassie makes what could be stressful much easier. I had a flat tire and had to have my car towed to the dealership. I thought it would be a long drawn out process but Cassie and Showcase Honda is a d More

by Roger whittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Jonathan Wilson

May 27, 2025

Showcase Honda responded

Thank you, Roger! We're thrilled to hear that Cassie made your experience smooth and transparent. Your recommendation means a lot to us, and we’re glad we could help during a stressful time. We appreciate your support and look forward to serving you and your friends and family in the future!

May 19, 2025

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Employee Rating

Subsequent to most recent service visit and unsolicited call thereafter from service department regarding questions or concerns regarding Honda service, despite assurances there has been follow-up regardin More

by BRIDGETTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 21, 2025

Showcase Honda responded

It’s always our goal to ensure communication is timely and helpful, especially when it comes to follow-up after a service visit. We understand your expectations for a response and recognize how important it is for customers to feel heard and supported throughout the process. If you’re still waiting for a reply or would like to speak with someone directly, we encourage you to reach out to Sean Hoopes, our Service Director, at 602-274-3800.

May 19, 2025

Dealership Rating
Employee Rating

I’ve serviced my accord at Showcase since purchasing it in 2016. During that time I’ve watched benefits the dealership offers decline and the pricing for services increase. Cassie and her superior customer More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Showcase Honda responded

Thank you for your feedback, Robin. We appreciate your loyalty since 2016 and are glad to hear that Cassie's exceptional customer service has made a positive impact on your experience. We are continually working to enhance our offerings and ensure that our services provide value to our customers. To discuss your concerns in detail, please feel free to reach out to Sean Hoopes, Service Director, at 602-274-3800. Your input is invaluable as we strive to improve.

May 14, 2025

Dealership Rating
Employee Rating

Cassie was amazing ! !! She did an excellent job working with me. So appreciated. Thank you More

by jmelvin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Showcase Honda responded

Thank you for the amazing feedback! We're so happy to hear that Cassie provided excellent service and made your experience great. We truly appreciate your kind words!

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