Casandra Herman | Page 3
Service Advisor
Bob Rohrman's Indy Hyundai
7101 E Washington St
Indianapolis, IN 46219
26 Reviews
Write a Review26 Reviews of Casandra Herman
May 05, 2022
It was the worst experience I’ve ever had at a dealership! The charged me almost 200 dollars more than they said on the phone and my car broke down 1/2 mile away from lot. I was disgusted by the l dealership! The charged me almost 200 dollars more than they said on the phone and my car broke down 1/2 mile away from lot. I was disgusted by the lady I n the service center and her attitude. More
Other Employees Tagged: Justin Bandy
May 04, 2022
I had a trailer hitch installed. They got me in quick and had it done when they said it would be done for the quoted price. Everyone was easy to deal with and it was a good experienc They got me in quick and had it done when they said it would be done for the quoted price. Everyone was easy to deal with and it was a good experience. More
Other Employees Tagged: Justin Bandy
April 25, 2022
All personnel including the gentleman who drove me home acted in an efficient and professional manner Checks in was quick but through. The gentleman who explained what needed work took the time to answer acted in an efficient and professional manner Checks in was quick but through. The gentleman who explained what needed work took the time to answer my questions. when I asked what 😮 could be put off for a while (due to money concerns). He broke it down by safety issues. The ones which could wait he explained needed to be addressed sooner rather than later and why. This made me trust him even more. I had the additional work done 2 weeks later. The gentleman who drove me home when I became ill. He was thoughtful and made sure i was inside my home before he drove off. When I returned a few days later to get my car the ladies when i checked out remembered my name. This further topped off an outstanding experience. I will recommend these folks More
Other Employees Tagged: Michael Monroe , Justin Bandy, Tommy Proffer, Driver
April 22, 2022
Stan did an awesome job putting my family and I into safe vehicle after signing the DNR with the service Departmeny on my previous vehicle. Thank you so much. safe vehicle after signing the DNR with the service Departmeny on my previous vehicle. Thank you so much. More
Other Employees Tagged: Stan Moore, Jason Parker, Michael Monroe

