Casandra Herman
Casandra Herman at Bob Rohrman's Indy Hyundai

Casandra Herman | Page 2

Service Advisor

Bob Rohrman's Indy Hyundai

7101 E Washington St
Indianapolis, IN 46219

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26 Reviews
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26 Reviews

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26 Reviews of Casandra Herman

August 24, 2022

Dealership Rating
Employee Rating

Great service I will definitely be back took the time to explain everything to me More

by BWBPAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe, Anita Angon

Aug 24, 2022

Bob Rohrman's Indy Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2022

Dealership Rating
Employee Rating

It was very easy to set up my appointment. The service writer did even better. There were no open appointments available until Wednesday of next week, but he was able to squeeze me in yesterda More

by HARRYBURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe, Anita Angon

Aug 15, 2022

Bob Rohrman's Indy Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman's Indy Hyundai!

August 09, 2022

Dealership Rating
Employee Rating

This is the first time out of the last 18 vehicles that I have purchased that I’ve ever had the pleasure to work with Bob Rohrman it won’t be the last they have been a pleasure from start to finish More

by JERRYWADDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Bob Rohrman's Indy Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2022

Dealership Rating
Employee Rating

I appreciated the way the Casandra researched my extended warranty to pay for the repair. Everyone I encountered was friendly and helpful. More

by BILLBALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2022

Bob Rohrman's Indy Hyundai responded

We appreciate your business, Bill. Thank you for taking the time to leave us a five-star rating. Our team looks forward to serving you again soon.

June 30, 2022

Dealership Rating
Employee Rating

The employees are very attentive and helpful. I trust the young lady service writer. She had dark hair, not the girl listed to rate. I really appreciate the 3 free check ups and oil change. Your More

by PLANKFOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Ortega

Jul 02, 2022

Bob Rohrman's Indy Hyundai responded

Thank you for choosing Bob Rohrman's Indy Hyundai. We appreciate your feedback and great rating. We hope to see you again.

June 29, 2022

Dealership Rating
Employee Rating

Service was excellent - fast, friendly, efficient. Price was high though, I’m told about 25% higher than average for the work done. More

by Elantraowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe

Jun 30, 2022

Bob Rohrman's Indy Hyundai responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Indy Hyundai. We appreciate your business and hope to see you again soon!

June 20, 2022

Dealership Rating
Employee Rating

Wonderfully nice place to bring my vehicle. Timely & very friendly. Attentive, and courteous customer service. More

by WILLIAMTRUCKER78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe

Jun 21, 2022

Bob Rohrman's Indy Hyundai responded

William, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jun 21, 2022

WILLIAMTRUCKER78 responded

Your Welcome & Thank you!

June 14, 2022

Dealership Rating
Employee Rating

The service staff was amazing and were very patient when I asked questions. Had a longer wait though than expected but was getting a recall fixed so there were several people waiting for that too. More

by HMSMITSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe

Jun 15, 2022

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman's Indy Hyundai. Please don't hesitate to reach out if you need anything else.

May 29, 2022

Dealership Rating
Employee Rating

Good service but it takes a while to get in for an appointment. It also can take multiple calls to get ahold of the service department. More

by Nathan Lang Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Bob Rohrman's Indy Hyundai responded

Nathan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 26, 2022

Dealership Rating
Employee Rating

My experience was pleasant… would recommend service at your facility!!! Casandra wears very nice!! Thanks More

by Carolben57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Bob Rohrman's Indy Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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