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Casandra Gonzalez

Overview Reviews (26) Inventory (464)

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Casandra Gonzalez

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Casandra Gonzalez

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9

26 Reviews

Overview Reviews (26) Inventory (464)

Languages Spoken

English

Spanish

4.9

26 Reviews

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26 Reviews of Casandra Gonzalez

February 02, 2025

Dealership Rating

Employee Rating

We had a great experience shopping at big star Cadillac. Cassandra was great helping us find the car we were looking for. Cassandra was great helping us find the car we were looking for. More

by MERC138

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 15, 2025

Dealership Rating

Employee Rating

Very easy to work with and had great customer service would definitely recommend her to anyone looking for a vehicle would definitely recommend her to anyone looking for a vehicle More

by RACHAELROBLES

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis

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Jan 16, 2025 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 08, 2025

Dealership Rating

Employee Rating

My sales rep Cassandra help me find the right car for me and I appreciate her professionalism. and I appreciate her professionalism. More

by LP

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joel Olivares , Deyme Perez

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Jan 09, 2025 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 03, 2025

Dealership Rating

Employee Rating

Everything was quick and easy, staff was great felt like i was talking to friends. i was talking to friends. More

by bebo300

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joel Olivares

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Jan 06, 2025 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 11, 2024

Dealership Rating

Employee Rating

Best experience I have ever had buying a vehicle. Daisy, Angela, and I apologize for missing the lady’s name who helped me with the technical gadgets and features, were all not only dressed professio Daisy, Angela, and I apologize for missing the lady’s name who helped me with the technical gadgets and features, were all not only dressed professional but were professional. I plan to be a repeat buyer with Big Star and will recommend you to friends and family. Thank You. More

by patrickmatula

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis, Benito Sanchez, Daisy Gutierrez

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Dec 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

November 28, 2024

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Employee Rating

Easy purchase. Love the car drives great and looks great. Xt6 is everything I need for a car Love the car drives great and looks great. Xt6 is everything I need for a car More

by JOElo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wiem Head

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Dec 02, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 17, 2024

Dealership Rating

Employee Rating

Cassandra and Cristian were very helpful throughout the whole process. They went out of their way to help all my needs. whole process. They went out of their way to help all my needs. More

by galicialuis7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cristian Mascorro

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Nov 18, 2024 -

Big Star Cadillac responded

Thank you for your review and the opportunity to serve you. We're sorry to hear about your experience. As a World-class Cadillac dealer, we take customer satisfaction a top priority and want to make things right. Please contact me directly at mpierce@bigstarcadillac.com. Mike Pierce, General Manager.

August 23, 2024

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Employee Rating

I couldn’t be more pleased with my new car and all of the people I met at the dealership! They were very friendly and patient with this 80 year old lady! people I met at the dealership! They were very friendly and patient with this 80 year old lady! More

by mspege

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ainsley Roark, Albert Ramirez

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Aug 23, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 23, 2024

Dealership Rating

Employee Rating

I was treated with the utmost respect and courtesy. Felt as if I was with family. Felt as if I was with family. More

by DRO.GARZA80

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Iriam Diaz, Charles Jackson, Denise Beyner-Stanley, Bobby Miller, Matthew Purvis

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Aug 23, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 22, 2024

Dealership Rating

Employee Rating

Very satisfied with sales and customer service. I was very impressed with Cassandra Gonzalez. She worked to get me in a vehicle. I was very impressed with Cassandra Gonzalez. She worked to get me in a vehicle. More

by neicie948

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Aug 23, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

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2025 Cadillac XT6 | new

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Front-wheel Drive

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2025 Cadillac XT4 | new

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2025 Cadillac XT4

new

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Rear-wheel Drive

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Casandra Gonzalez

Certified Sales Professional

Big Star Cadillac

26 Reviews of Casandra Gonzalez

Dealership Inventory (464 Vehicles)

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