Casandra Gonzalez
Casandra Gonzalez at Big Star Cadillac
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Casandra Gonzalez

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
25 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

25 Reviews

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25 Reviews of Casandra Gonzalez

January 15, 2025

Dealership Rating
Employee Rating

Very easy to work with and had great customer service would definitely recommend her to anyone looking for a vehicle More

by RACHAELROBLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 08, 2025

Dealership Rating
Employee Rating

My sales rep Cassandra help me find the right car for me and I appreciate her professionalism. More

by LP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares , Deyme Perez

Jan 09, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 03, 2025

Dealership Rating
Employee Rating

Everything was quick and easy, staff was great felt like i was talking to friends. More

by bebo300
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 11, 2024

Dealership Rating
Employee Rating

Best experience I have ever had buying a vehicle. Daisy, Angela, and I apologize for missing the lady’s name who helped me with the technical gadgets and features, were all not only dressed professio More

by patrickmatula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

November 28, 2024

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Employee Rating

Easy purchase. Love the car drives great and looks great. Xt6 is everything I need for a car More

by JOElo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wiem Head

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 17, 2024

Dealership Rating
Employee Rating

Cassandra and Cristian were very helpful throughout the whole process. They went out of their way to help all my needs. More

by galicialuis7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mascorro

Nov 18, 2024

Big Star Cadillac responded

Thank you for your review and the opportunity to serve you. We're sorry to hear about your experience. As a World-class Cadillac dealer, we take customer satisfaction a top priority and want to make things right. Please contact me directly at mpierce@bigstarcadillac.com. Mike Pierce, General Manager.

August 23, 2024

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Employee Rating

I couldn’t be more pleased with my new car and all of the people I met at the dealership! They were very friendly and patient with this 80 year old lady! More

by mspege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Albert Ramirez

Aug 23, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 23, 2024

Dealership Rating
Employee Rating

I was treated with the utmost respect and courtesy. Felt as if I was with family. More

by DRO.GARZA80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 22, 2024

Dealership Rating
Employee Rating

Very satisfied with sales and customer service. I was very impressed with Cassandra Gonzalez. She worked to get me in a vehicle. More

by neicie948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

July 05, 2024

Dealership Rating
Employee Rating

Cassandra and June were awesome! We will definitely come back when we are in the market for another vehicle. More

by KEN.BURROWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzJune zzBarron

Jul 05, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

1

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