Casandra Gonzalez

While my overall dealership experience wasn't bad but the interaction I had with the salesman Fred M was the worst. Mr. Fred was not engaged, not informative and showed no initiative to help. To some it up i interaction I had with the salesman Fred M was the worst. Mr. Fred was not engaged, not informative and showed no initiative to help. To some it up it felt more like a "buy here pay here" interaction. As of the date of this writing Mr. Fred has not even done a follow up call More

by JLOV1 Verified Customer Verified Customer

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While did not have best or engaged salesman overall I feel really good about the dealership. feel really good about the dealership. More

by JLOV1 Verified Customer Verified Customer

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We had a great experience shopping at big star Cadillac. Cassandra was great helping us find the car we were looking for. Cassandra was great helping us find the car we were looking for. More

by MERC138 Verified Customer Verified Customer

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Very easy to work with and had great customer service would definitely recommend her to anyone looking for a vehicle would definitely recommend her to anyone looking for a vehicle More

by RACHAELROBLES Verified Customer Verified Customer

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My sales rep Cassandra help me find the right car for me and I appreciate her professionalism. and I appreciate her professionalism. More

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Everything was quick and easy, staff was great felt like i was talking to friends. i was talking to friends. More

by bebo300 Verified Customer Verified Customer

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Best experience I have ever had buying a vehicle. Daisy, Angela, and I apologize for missing the lady’s name who helped me with the technical gadgets and features, were all not only dressed professio Daisy, Angela, and I apologize for missing the lady’s name who helped me with the technical gadgets and features, were all not only dressed professional but were professional. I plan to be a repeat buyer with Big Star and will recommend you to friends and family. Thank You. More

by patrickmatula Verified Customer Verified Customer

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Easy purchase. Love the car drives great and looks great. Xt6 is everything I need for a car Love the car drives great and looks great. Xt6 is everything I need for a car More

by JOElo Verified Customer Verified Customer

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Cassandra and Cristian were very helpful throughout the whole process. They went out of their way to help all my needs. whole process. They went out of their way to help all my needs. More

by galicialuis7 Verified Customer Verified Customer

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I couldn’t be more pleased with my new car and all of the people I met at the dealership! They were very friendly and patient with this 80 year old lady! people I met at the dealership! They were very friendly and patient with this 80 year old lady! More

by mspege Verified Customer Verified Customer

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