Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carrie Hoffman
Carrie Hoffman at Liberty Mazda
Refer Me

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

Contact Me
4.8
121 Reviews
4.8

121 Reviews

Write a Review

121 Reviews of Carrie Hoffman

January 20, 2025

Dealership Rating
Employee Rating

They took very good care of us! We couldn’t be more pleased with how they handled our situation. More

by THOMASAROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

Report | Print
Jan 20, 2025

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Thomas, and we look forward to working with you again.

January 15, 2025

Dealership Rating
Employee Rating

Excellent work and communication but disappointed at increased cost for simple oil change and filter change. More

by THEDAMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

Report | Print
Jan 15, 2025

Liberty Mazda responded

Thank you for providing this feedback. We do apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail.

January 13, 2025

Dealership Rating
Employee Rating

They are very professional and attentive to your needs. Highly recommend they for any services. More

by hmekhlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

Report | Print
Jan 13, 2025

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2025

Dealership Rating
Employee Rating

I have always had a really great experience. Getting my Mazda serviced at Liberty Mazda the service staff does a very good job. More

by JRAMIREZ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

Report | Print
Jan 12, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2025

Dealership Rating
Employee Rating

Great service. Always feel like a valued customer at Liberty Mazda. Have been going back for over 15 years. More

by HULKAMANIAC2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Craig Fournier, Alana Alvarez

Report | Print
Jan 12, 2025

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

December 27, 2024

Dealership Rating
Employee Rating

Great service didn’t have to wait too long check things that I didn’t even come for. Make sure Car was safe before I left. Great job. More

by Kim Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

Report | Print
Dec 29, 2024

Liberty Mazda responded

Thanks, Kim, for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 13, 2024

Dealership Rating
Employee Rating

Great customer service. I’m impressed! Love the apps the text messages and communication. Thank you! More

by RebecaMontanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

Report | Print
Dec 15, 2024

Liberty Mazda responded

Thanks, Rebeca, for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 10, 2024

Dealership Rating
Employee Rating

Comfortable waiting area during maintenance and friendly, attentive staff! Will be visiting again soon! Thanks for everything! More

by oamisj75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

Report | Print
Dec 11, 2024

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 09, 2024

Dealership Rating
Employee Rating

Carrie is very knowledgeable, friendly and helpful. She does make sure to check what other services the vehicle needs beside what I'm bringing it in for. I appreciate this. She's also is very custom More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tom, and it's great to hear about your excellent experience here at Liberty Mazda.

December 04, 2024

Dealership Rating
Employee Rating

Siempre tengo un excelente servicio por parte del equipo de Liberty Mazda, estoy muy contento con la atención que recibo More

by Cristian Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella, Jordan Udi, Bradley Coleman, Craig Fournier, Alana Alvarez, Bill Nolette

Report | Print
Dec 04, 2024

Liberty Mazda responded

Cristian, Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

1
2
...
13

Dealership Inventory (263 Vehicles)

new 2025 Mazda CX-50 car, priced at $32,320
2025 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$32,320
View Details
new 2025 Mazda CX-90 car, priced at $41,712
2025 Mazda CX-90
new
Soul Red Crystal exterior
Automatic
All-wheel Drive
$41,712
View Details
new 2025 Mazda CX-70 PHEV car, priced at $57,115
2025 Mazda CX-70 PHEV
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
$57,115
View Details
new 2025 Mazda CX-70 PHEV car, priced at $53,745
2025 Mazda CX-70 PHEV
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$53,745
View Details
new 2025 Mazda CX-5 car, priced at $32,249
2025 Mazda CX-5
new
Platinum Quartz Metallic exterior
Automatic
All-wheel Drive
$32,249
View Details
new 2025 Mazda CX-5 car, priced at $36,686
2025 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$36,686
View Details
View All Inventory