Carrie Haugerud | Page 2

This is easily the best Toyota dealership in Minnesota. The have way better selection than any of the surrounding dealerships. Very easy to deal with, overall a great experience! The have way better selection than any of the surrounding dealerships. Very easy to deal with, overall a great experience! More

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Kiera was very knowledgeable. I was very impressed by the amount of Women you had on staff. Sales and Management, AMESOME! Made my buying experience relaxed, and for once I did no I was very impressed by the amount of Women you had on staff. Sales and Management, AMESOME! Made my buying experience relaxed, and for once I did not feel less than as a woman buying a car. Keep doing it right, Carlson Toyota! I will be back :) More

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Bought a 2023 Camry XSE recently from Carlson. I worked with Spencer. He was very knowledgeable. Nick in financing was great also. Overall I had a great experience, and would recommend anyone to C I worked with Spencer. He was very knowledgeable. Nick in financing was great also. Overall I had a great experience, and would recommend anyone to Carlson! More

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First time we purchased from Carlson! Positive experience from the moment we walked in the door and dealing with our sales associate, Annika was great! She was knowledgeable, answered que Positive experience from the moment we walked in the door and dealing with our sales associate, Annika was great! She was knowledgeable, answered questions and knows the product! We have bought many cars over the years and have to say this was one of the best experiences in purchasing a vehicle! Even the paper work process with Nick the Finance Manager was pleasant! More

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Bought a 2020 Certified Corolla. Turns out none of the damage was repaired correctly. There is hidden damage. Carlson even used their white sticker to deliberately hide damage on the Turns out none of the damage was repaired correctly. There is hidden damage. Carlson even used their white sticker to deliberately hide damage on the car. Now five months later I'm finding missing parts and bad repairs and Carlson is putting all blame on the previous customer. I'm sorry but the previous customer isn't responsible for the 160 point inspection YOU lied about. Carlson Toyota does NOT actually inspect their certified cars. Checking boxes on the inspection sheets that don't even apply to the vehicles being inspected. More

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Brandon, Carrie, Ryan and Adam were are great to work with! I purchased over the phone and they were are very good communicators and very friendly! with! I purchased over the phone and they were are very good communicators and very friendly! More

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They lie about the cars they are selling, knowing the cars they are selling have issues beforehand. Customer service does NOTHING to help you no matter how many times you bring it in (they are probably t cars they are selling have issues beforehand. Customer service does NOTHING to help you no matter how many times you bring it in (they are probably trained to do that if your car is still under warranty), and if you’re lucky enough to talk to the GM, well you’re actually not lucky at all! She does nothing! Not to mention they fired all of the honest good employees and hired sheep. EASILY THE WORST TOYOTA DEALERSHIP IN MINNESOTA. NEVER EVER BUY A CAR HERE IF YOUR LIFE DEPENDED ON IT. More

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Extremely rude and terrible customer service!!! Worst experience I have ever had!! Don't waste your time. experience I have ever had!! Don't waste your time. More

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Amazing! Got the best deal around on a new Rav4! He made the process quick, easy, and simple! I love my new car! Thanks Adam! the process quick, easy, and simple! I love my new car! Thanks Adam! More

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