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Carol Clark-Muniz
997 Reviews
On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!
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997 Reviews of Carol Clark-Muniz
December 24, 2016
Great experience I arrived at the dealer for service and a lady by the name Carol Clark-Muniz took care of me. She was very down to earth and kept me informed of every I arrived at the dealer for service and a lady by the name Carol Clark-Muniz took care of me. She was very down to earth and kept me informed of every detail step by step. She also listened to my needs and wants. I am so grateful for her. More
by Maria
December 14, 2016
Another great experience We have been customers at Rallye for many years. We are always treated well and the service is excellent. We would definitely recommend them to other We have been customers at Rallye for many years. We are always treated well and the service is excellent. We would definitely recommend them to others. More
by Ellayne Ganzfried
Other Employees Tagged: Robert Chae, Richard DeAngelo
August 05, 2016
First Class Service The service Advisor, Carol Clark-Muniz, is always very professional and knowledgeable. I feel as though I am visiting a friend when I come to Rallye The service Advisor, Carol Clark-Muniz, is always very professional and knowledgeable. I feel as though I am visiting a friend when I come to Rallye BMW. Most important, I believe that she is honest about the service the car requires. Every employee is helpful, respectful and pleasant! The dealership is first class. More
by Dlaw1
August 03, 2016
Excellent! My service appointment went very smoothly, and Carol Clark Muniz was excellent in addressing, communicating, and expediting the necessary work done to My service appointment went very smoothly, and Carol Clark Muniz was excellent in addressing, communicating, and expediting the necessary work done to my vehicle. Thank you! More
by Dan77
August 03, 2016
good experience Easy drop off and pickup. Carol was awesome. clean car and service area to which it made my day. I appreciated the consideration that they did to m Easy drop off and pickup. Carol was awesome. clean car and service area to which it made my day. I appreciated the consideration that they did to make my service quick and easy More
by oicu
July 30, 2016
Unprecedented Customer Service My review is solely based on the service provided by Carol Clark Muniz. Ms. Clark conducted herself as a true professional. She was engaged and invest My review is solely based on the service provided by Carol Clark Muniz. Ms. Clark conducted herself as a true professional. She was engaged and invested in making sure my experience exceeded expectations. Ms. Clark was highly communicative, discussing not only the nuts and bolts of the process but setting true expectations as to the return of the vehicle as well as the necessary work to be performed. Ms. Clark-Muniz bright personality combined with her highly professional approach should be considered an true asset to Rallye BMW, helping to set your organization apart from all others. More
by Joe1958
July 28, 2016
fine as usual. Carol is wonderful. Carol is the main reason I return to the dealership. The service technicians are also very well trained and pleasant. Honest people and fair prices Carol is the main reason I return to the dealership. The service technicians are also very well trained and pleasant. Honest people and fair prices are very important to me. More
by Barbara1945
July 20, 2016
Service Excellent highly recommend Carol. Very knowledgeable and personable. Extremely professional. Car was ready quickly. All areas of concern were add Excellent highly recommend Carol. Very knowledgeable and personable. Extremely professional. Car was ready quickly. All areas of concern were addressed. I will recommend Carol to all BMW owners. More
by Justin J Jannone
July 15, 2016
Unparalleled Customer Service I have a total of 5 Bimmers: 1987 E30 325i Convertible (BronzitBeige Met.) 1999 E36 M3 Convertible (Alpine White) 2010 E61 535xi M-Sport Sports Wag I have a total of 5 Bimmers: 1987 E30 325i Convertible (BronzitBeige Met.) 1999 E36 M3 Convertible (Alpine White) 2010 E61 535xi M-Sport Sports Wagon (Jet Black) 2011 E90 328i xDrive Sedan (Alpine White) 2012 F25 X3 xDrive28i SAV (Titanium Silver Met.) All of my vehicles are serviced at Rallye BMW... and Matt Carlson, Service Manager provides that unparalleled customer service & makes sure all of my vehicles are well maintained. When James DelVecchio, my Service Advisor welcomes me when I drive into the service reception area... I know he'll provide the exceptional quality & customer service that Rallye BMW takes pride in. I'm confident that the service & repairs will have genuine BMW parts and be installed by BMW trained technicians. The team at Rallye BMW really takes pride in the service that they provide and I will always be a loyal customer... And they make me feel like I'm family too! More
by BB
Other Employees Tagged: Christopher Blanco, Bret Hines, Brandon Tibbals , Matthew Carlson, James DelVecchio, David Diaz, Gianni Marini
July 07, 2016
great attentive service excelent customer service the rep was both friendly and knoweldgeable and met all of my needs i would reccomend this service centre and rep for all o excelent customer service the rep was both friendly and knoweldgeable and met all of my needs i would reccomend this service centre and rep for all of my needs More
by bmw2015
