Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 11

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
248 Reviews

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

248 Reviews

Write a Review

248 Reviews of Carmen Alicea

January 28, 2023

Dealership Rating
Employee Rating

The personnel was always professional in keeping the line of communication open regarding the status of the process. More

by eacnunez.
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

January 18, 2023

Dealership Rating
Employee Rating

Service was handled in a professional and satisfactory manner with little wait time and expert service More

by SUAREZ.ILEANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2022

Dealership Rating
Employee Rating

One of the main reasons I have my Cadillac is the service department. great customer service and quick turnaround they are always willing to help. Enterprise Rent a Car is also located there, if you ever nee More

by Rocko05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Williamson Buick GMC responded

Rocko, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 23, 2022

Dealership Rating
Employee Rating

Great customer service and great price. Really appreciate the transportation from and to the dealership. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Williamson Buick GMC responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that I can do, please come back and see me again. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 23, 2022

Dealership Rating
Employee Rating

Great personal customer services, just makes us feel comfortable going back years after year keep up the good work More

by marcos4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Peoples

Dec 27, 2022

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2022

Dealership Rating
Employee Rating

Outstanding customer service, timeliness and knowledge of what I needed. The car was ready as promised More

by Klegaspirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Dec 27, 2022

Williamson Buick GMC responded

Thank you for the kind words. I am completely committed to providing top quality service and I am thrilled to hear that your experience reflected this dedication. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 21, 2022

Dealership Rating
Employee Rating

I’m 100% completely satisfied with the quality delivery and service I received from Williamson Cadillac Buick GMC. My salesperson, Ron Peoples, was outstanding. He was knowledgeable, courteous, prompt and More

by Waboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell, Mike Penn, Ron Peoples, Beny Ledesma, Pete Betancourt, Ricardo Robinson , Jermaine Chambers, Robert Garcia, Jeff Rogers

Dec 22, 2022

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

December 13, 2022

Dealership Rating
Employee Rating

The service is always Amazing 👏 Mike at Service is amazing 👏 Pete Betancourt also Amazing 👏 Omar the salesman Amazing 👏 More

by NMACHADO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Barbachan, Pete Betancourt

Dec 14, 2022

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 11, 2022

Dealership Rating
Employee Rating

Excellent, friendly service. Always well informed and puntual. We wouldn’t think of going any where else. More

by Madeira1854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2022

Dealership Rating
Employee Rating

I am happy with the service you provide. My service person Mike McKesson is excellent, the cashier, the lady from the coffee shop make me feel I’m in a 5 stars hotel. Excellent service More

by Carguello99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Williamson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

...
11
...

Dealership Inventory (418 Vehicles)

new 2026 GMC Canyon car, priced at $43,650
2026 GMC Canyon
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 GMC Canyon car, priced at $44,145
2026 GMC Canyon
new
Dune exterior
Automatic
Rear-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $93,059
2026 GMC Sierra 2500
new
Glacier White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $58,345
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive
used 2025 Cadillac Escalade ESV car, priced at $88,890
2025 Cadillac Escalade ESV
used
Galactic Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2027 Buick Enclave car, priced at $53,285
2027 Buick Enclave
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive