Carmela Phillips

WHY I WON'T EVER TRADE WITH LOWERY MOTORS IN BOAZ AGAIN. LET me tell you about my dealings with them. one October 7th, I traded in my 2022 Ram truck for a GMC truck as i needed a bigger truck to pull my ca LET me tell you about my dealings with them. one October 7th, I traded in my 2022 Ram truck for a GMC truck as i needed a bigger truck to pull my camper. before I went there on a peice of paper, I wrote down all important information they.would need including the name of the firm that financed my Ram, the loan number, contact information and a 10 Day PAYOFF AMOUT ON MY TADE OF $50,331.92. The deal went smoothly, sugar would melt in their mouth. they did finance me with much higher interest rate then a person with a FICA score of 830 should pay. they get a kick back on financing. another way they soak you. Sometime during the week of October 14th, the ten day payoff I gave them is about to expire, they called me and told me they needed the pay off amount on my truck . and the lender would not give them the information THEY LIED. I told them I was on vacation and couldn't help them as I don't carry my financial files on vacation. Do you? I also told them I had furnished them all that information when I traded with them. then on 10/21 I noticed my bank was that night make another truck payment on a truck that I no longer owned. I had traded it 15 days ago. I called the dealership and they said they were in the process of paying it off even as we were talking. they LIED AGAIN. if the financial institution would not give them the pay off as they stated on 10/14, who gave them the new payoff amout of $49,540.92 ? I didn't plus they lied as the truck was not paid off until 10/24. I waited for a couple of weeks and called The lender and inquired about my extra payment. they said it had been applied to the loan. so I went to Lowery Brothers and told them I needed my $859.92. the person I talked to took my notes up stairs to the business office. in a few minutes MISS PERSONALITY CAME DOWN WITH A CHECK FOR $800, NOT $859.92. SHE SAID THAT WAS ALL I WAS GETTING AND WOULDN'T ARGUE ABOUT IT. THE DISCUSSION GOT HEATED BUT NO PROFANTY WAS USED. SHE DID TELL ME SHE WOULD CALL THE POLICE AND HAVE ME REMOVED FROM THE PROPERTY. I TOLD HER THAT WOULDN'T BE NECESSARY AS I WOULD BE LEAVING AND WOULD NEVER BE BACK. I DID TELL HER I WOULD GET A LAWYER IN THE HEAT OF THE MOMENT. THAT WON'T BE NECESSAY. I will just tell my story how they rip people. you see I was going to buy an extended warranty on my truck from them and my wife was trying to get a small suv from them. this will not happen now. that's about $5000 out of there pocket. and can assure you my Facebook post will cost them more. I can't help but wonder how long it would be before they would contact me and tell me they owe me money. I bet they never would. and how many other people they have pulled this on and didn't get caught. Miss PERSONALITY also told me she recorded the phone conversation without my knowledge while I was on vacation. isn't this against the law? I think a Federal offense. also since she changed the amounts of money on the sales contract after the sale doesn't that make the contract null and Void and a new one needs to be drawn up. and AGAIN Miss PERSONALITY needs to go back to Charm School. More

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Everything was a great experience would recommend anyone to shop with y’all thank you so much!! to shop with y’all thank you so much!! More

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Highly recommend this place and using Ms. Carmela as your sales lady she was very helpful and respectful as everyone there was and they get you in and out fast 😊 Carmela as your sales lady she was very helpful and respectful as everyone there was and they get you in and out fast 😊 More

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I love the staff here! Super nice and friendly people! Did everything they could to help us get a car! Super nice and friendly people! Did everything they could to help us get a car! More

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It was a pleasure doing business with Carmela and the entire staff. I’m very excited about my new car. Thanks for making it a pleasure and easy process. Brenda entire staff. I’m very excited about my new car. Thanks for making it a pleasure and easy process. Brenda More

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She made the buying process easy and quick! ! No pressure sales and that can't be found elsewhere!! I recommend anyone and everyone buy from this business ans ask for Carmela!! ! No pressure sales and that can't be found elsewhere!! I recommend anyone and everyone buy from this business ans ask for Carmela!! More

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Excellent! I have purchased from Lowery Brothers in the past and have always been satisfied. I have purchased from Lowery Brothers in the past and have always been satisfied. More

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Upon my visit to Lowery's Brothers motors I have to say great service, extremely helpful and all around great people great service, extremely helpful and all around great people More

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Great service. very easy financing.Camela was great. She made it a very pleasant transaction. very easy financing.Camela was great. She made it a very pleasant transaction. More

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Lowery motors has a great selection, friendly staff that’s willing to work with you. Carmela Phillips was awesome. She always answered any questions I had. I will buy from them again. that’s willing to work with you. Carmela Phillips was awesome. She always answered any questions I had. I will buy from them again. More

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