Chase Collins
Chase Collins at Lowery Brothers Motors

Chase Collins

Sales Representative

Lowery Brothers Motors

306 US Highway431
Boaz, AL 35957

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10 Reviews
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10 Reviews

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10 Reviews of Chase Collins

July 17, 2026

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Employee Rating

I purchased a truck and was assured by the salesman that the display screen would be replaced. They had the truck 3 weeks and it was not replaced. Was given multiple excuses (lies). Salesman is not respondi More

by Jawolfe13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jon Powers

Jul 23, 2026

Lowery Brothers Motors responded

Thank you for your feedback. We apologize that your experience did not meet your expectations. While your truck was at our dealership, there was a delay in completing the repair because you were working out of town and were unable to pick the vehicle up immediately after repairs were done. As agreed at the time of purchase, we committed to replacing the display screen with a maximum dealership contribution of the amount agreed on paper work. We fulfilled that commitment by installing a replacement screen that cost the dealership that amount . When you expressed that you were not satisfied with the replacement, we offered to remove the screen and reimburse you the agreed-upon amount . So you could purchase the screen of your choice. At this time, you have chosen to keep the replacement screen while also requesting the reimbursement, which is outside the terms of our agreement. Our offer remains available, and we are happy to work with you if you would like to move forward with that resolution. We appreciate your business and hope to have the opportunity to resolve this matter.

Jul 24, 2026

Lowery Brothers Motors responded

We replaced the screen! When you left our dealership the screen was working. We will be glad to give you the invoice where it was purchased and installed . Your welcome to call our dealership if you have any more questions.

Jul 23, 2026

Jawolfe13 responded

Not completely true. I was told by the salesman that a new screen would be installed and that on the day I was supposed to pick the truck up the salesman said it was the wrong screen and that they would have to order another screen. They did not at any time change the screen. The dealership was closed for the 4th of July is why I had to come the next week. They did not install a new screen and are now trying to dictate terms for me to replace it.

October 31, 2024

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Drove from muscle shoals al to there lot to purchase my wife 2019 ford edge a d was very satisfied with the service we got from chase and others there. No pressure to buy just being helpful. Thanks to the More

by rickygargis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 03, 2024

Dealership Rating
Employee Rating

Upon my visit to Lowery's Brothers motors I have to say great service, extremely helpful and all around great people More

by helenjohnson0829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmela Phillips, Cody Hicks, Diego Vargas , SAMMY APLIN

May 20, 2024

Dealership Rating
Employee Rating

Carla, and the whole team at Lowery Brothers are the best! Will always go to them for our car shopping. More

by mbaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 30, 2024

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Employee Rating

Salesman was great. Quality of vehicles poor. Within a week my truck had multiple issues arise and the extended warranty that lowery brothers offers and I pay extra for More

by Kgargis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

April 13, 2024

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Employee Rating

Great experience! !! Chase is amazing! Would definitely do business here again! Exactly what I was looking for! More

by tabithaoliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Powers

March 27, 2024

Dealership Rating
Employee Rating

Carmela was awesome from the moment we pulled in the parking lot. We had no intentions on purchasing today, but they had exactly what we were looking for..& after listening to us she pointed us to the p More

by Chesleicambron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmela Phillips, Jon Powers

March 13, 2024

Dealership Rating
Employee Rating

Absolutely love the welcoming, supportive and caring atmosphere and nature of the people that work here! I will definitely be buying my next car from here soon!! More

by vnevinski101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmela Phillips, Jon Powers

Mar 14, 2024

Lowery Brothers Motors responded

Thank you! We hope you enjoy your new ride!

February 29, 2024

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Employee Rating

Enjoyed the whole process of buying a car from Lowery Brothers and Carmela is great to work with!!Thanks so much for all your help. More

by Tinahelms7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmela Phillips

February 18, 2024

Dealership Rating
Employee Rating

Quick response, and still communicating with them through email. I’m still searching for the best deal More

by Steve Duah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmela Phillips

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