Carlos Vasquez
Carlos Vasquez at Hamer Toyota

Carlos Vasquez

Assistant Service Manager

Hamer Toyota

11041 Sepulveda Blvd
Mission Hills, CA 91345

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4.2
44 Reviews

Languages Spoken

English English

Spanish Spanish

4.2

44 Reviews

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44 Reviews of Carlos Vasquez

October 29, 2025

Dealership Rating
Employee Rating

Bad Service had me 5 hours waiting rude Service not work the time at alll More

by wendysalguero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Quintianilla

Oct 31, 2025

Hamer Toyota responded

We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Dave Gilman, Assistant General Manager daveg@hamertoyota.com

March 02, 2025

Dealership Rating
Employee Rating

I’ve purchase 2 vehicles from Steve. A 4Runner in 2004 (which I still own and drive) and a Corolla Hybrid on 2/28/25. Steve is honest, has integrity, and listens to you so that he can un More

by Dr. Tammi Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Denson, Raymond A.

July 09, 2024

Dealership Rating
Employee Rating

Hamer Toyota is exceptional in a positive way with a family atmosphere. Extremely polite and friendly More

by catarino_cerrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Gilman, Steve Denson, Sam Quintianilla , Raymond Arredondo

March 19, 2024

Dealership Rating
Employee Rating

Steve made sure I got the perfect car for my budget and also was extremely helpful with the warranty. I will always go to Hamer for my car business because of the service from their employees like Steve De More

by readmynote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 15, 2024

Dealership Rating
Employee Rating

I recently purchased a vehicle from Hamer Toyota and I had to take the car in for some maintenance and I had the pleasure of working with Carlos Vazquez. He was patient and listened to what my concerns we More

by Elvira Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Hamer Toyota responded

Elvira, Thank you so much for your review. We are very happy that Carlos and the rest of the team at Hamer Toyota delivered an outstanding experience. We look forward to continue taking great care of your automobile needs.

August 25, 2022

Dealership Rating

I had by far the worst experience with Carlos . Lack of communication, dismissive with every question or concern I had could never give me a date to pick up car very unprofessional. And worst hangs More

by Lov1self4evr
Quality Of Work
Recommend Dealer
No
Aug 26, 2022

Hamer Toyota responded

Hello, Thank you for taking the time to leave a review for our dealership. We are sorry that you had a frustrating experience with communication, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! Dave Gilman, General Manager daveg@hamertoyota.com

January 26, 2022

Dealership Rating
Employee Rating

The service department at Hamer Toyota is excellent! I am especially grateful to Carlos Vazquez for his patience, clear explanations, kindness, and professionalism. I feel confident that he will take good ca More

by Steve Estes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 20, 2021

Dealership Rating
Employee Rating

Words cannot explain how grateful I am for Steve Denson and Hamer Toyota. Such a hassle free environment considering the circumstances (shortage of inventory). The communication was on point and went above More

by Juliana.marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Denson, Carlos Guerrero , Johnny Younan, Tony Delgadillo

June 05, 2021

Dealership Rating
Employee Rating

Thank you Carlos Vasquez and Hamer Toyota for taking care of our cars. I am grateful for your help and support keeping our cars running year after year. I highly recommend Hamer Toyota service and sales depa More

by readmynote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 05, 2020

Dealership Rating
Employee Rating

I've been to other dealerships, but there's a reason this place is always so busy! great job and very professional and fast service More

by Shant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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