Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carlos Roman
Carlos Roman at Universal Hyundai
Refer Me

Carlos Roman

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
5.0
143 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

13 yrs, 2 mos

5.0

143 Reviews

Write a Review

143 Reviews of Carlos Roman

November 24, 2024

Dealership Rating
Employee Rating

Carlos was an absolute legend to work with! We’d recommend his services to anyone. More

by KLYNNJOHNSON2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos

Report | Print
Nov 25, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 14, 2024

Dealership Rating
Employee Rating

Great place to do business but could use a soda machine in the Hyundai sales building. More

by CHRISTYMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amir Alamaldin

Report | Print
Nov 16, 2024

Universal Hyundai responded

Thank you for your review. Thank you so much for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2024

Dealership Rating
Employee Rating

Carlos is what makes me comeback to this dealership, thanks carlos for the help renewing once again our lease More

by JCUG1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan

Report | Print
Nov 11, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 08, 2024

Dealership Rating
Employee Rating

Fantastic service , Carlos Roman explained everything pretty good. He was very professional and the people in accounting was very informative. I am very satisfied with the experience. More

by WASHABERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Oct 09, 2024

Universal Hyundai responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 30, 2024

Dealership Rating
Employee Rating

Carlos and the team are great salesman. No pressure and they listen to your needs More

by ENLSDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Report | Print
Sep 30, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 27, 2024

Dealership Rating
Employee Rating

Great sales rep and test drive. Finance department was slimey and didnt want to accept my certified chase check to force a loan. More

by Angel.C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Simo Bassi

Report | Print
Sep 27, 2024

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

Dealership Rating
Employee Rating

Customer Service is always amazing at Universal Hyundai. Since the beginning everything was smooth covering all my needs. More

by Karengomez1085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Jose Cepeda

Report | Print
Sep 03, 2024

Universal Hyundai responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

Dealership Rating
Employee Rating

I had a very good experience and I so happy with my car, Thank you Hunday dealer and Carlos. You are the best. God bless you. More

by VARONASCAKES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Report | Print
Sep 04, 2024

Universal Hyundai responded

Thank you for your review and kind words for Carlos and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2024

Dealership Rating
Employee Rating

I am very happy to have been at Universal Hyundai, Carlos Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. More

by Ana Fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi

Report | Print
Aug 21, 2024

Universal Hyundai responded

Ana, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Carlos and our team can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2024

Dealership Rating
Employee Rating

Tremendo lo recomiendo al 100%. El vendedor Carlos Roman es muy atento eficiente y muy amable. More

by LL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski, Simo Bassi

Report | Print
May 20, 2024

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

1
2
...
15

Dealership Inventory (245 Vehicles)

new 2024 Hyundai Elantra car, priced at $24,192
2024 Hyundai Elantra
new
Fluid Metal exterior
Automatic
Front-wheel Drive
$24,192
View Details
new 2025 Hyundai Tucson car, priced at $29,840
2025 Hyundai Tucson
new
Atlantis Blue exterior
Automatic
Front-wheel Drive
$29,840
View Details
new 2024 Hyundai Elantra car, priced at $24,242
2024 Hyundai Elantra
new
Fluid Metal exterior
Automatic
Front-wheel Drive
$24,242
View Details
new 2025 Hyundai Kona car, priced at $33,848
2025 Hyundai Kona
new
Ecotronic Gray Pearl w/Black Roof exterior
Automatic
All-wheel Drive
$33,848
View Details
used 2013 Acura RDX car, priced at $10,587
2013 Acura RDX
used
White Diamond Pearl exterior
Automatic
Front-wheel Drive
$10,587
View Details
new 2024 Hyundai Santa Fe car, priced at $42,064
2024 Hyundai Santa Fe
new
Earthy Brass Matte exterior
Automatic
Front-wheel Drive
$42,064
View Details
View All Inventory