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Carlos Nuñez
Carlos Nuñez
Kia and Mitsubishi Internet Sales Advisor
Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
16600 NW 57th Ave
Miami Lakes, FL 33014
41 Reviews
41 Reviews of Carlos Nuñez
December 01, 2025
AVOID AT ALL COSTS! !! Complete scammers. I would NEVER EVER EVER do business with anyone associated with Miami Lakes Auto Mall and especially not Miami Lakes Kia. Be !! Complete scammers. I would NEVER EVER EVER do business with anyone associated with Miami Lakes Auto Mall and especially not Miami Lakes Kia. Beware of the finance manager Lance, he is a complete liar. Was lied to and misled throughout the entire process, expensive things “bundled” into the price without telling me about any of them. You are essentially PAYING for a third party to collect your driving data and sell it. Also the service contracts are completely worthless you are told that they cover all oil changes etc but only cover one every 10k miles, but recommended oil changes are every 8000 miles! They never provide any documentation until several days after the transaction. Then when you are finally able the read the contracts and find out how limited the coverage is and how it is completely different from what was described they make it impossible to cancel them, even the ones that say you can cancel within 30 days. You reach out to cancel and they refuse to help you, send you through 100 hoops and make it impossible. If this dealership has a car you want GO TO ANOTHER DEALER AND ASK THEM TO GET IT FOR YOU, THEY CAN!!! NEVER DO BUSINESS! More
by JBN
Other Employees Tagged: Lance Shetrompf
December 16, 2024
After the sale service is lacking with absolutely no accountability. Communication errors in service has led to wasted time and aggravation accountability. Communication errors in service has led to wasted time and aggravation More
by Fdelcorral
Other Employees Tagged: Victor Arce
April 19, 2024
quick , patient, and tries to get best offer to benefit your situation but more importantly willing to help out customers having great service your situation but more importantly willing to help out customers having great service More
by sawyerjoshua085
Verified CustomerOther Employees Tagged: Steven Diaz-Drago, Elvis Gamez, Jesus Francos, Irving Gonzalez, Denis Angulo, Elizabeth Sanchez, Joe Calabro, Michael Baez , brandon
November 10, 2023
Amazing services and great experience the receptivity is huge they make you feel like a family and treat you as family huge they make you feel like a family and treat you as family More
by MARIELADIAZ06
Other Employees Tagged: Gregory Mirabal, Jesus Francos, Elizabeth Sanchez, Jose Inoa, Juan Cordero
September 13, 2023
Extremely difficult to speak with the sales person, or manager when calling the dealership. I feel that the buying process was slow and I was provided misleading information. The was even yelled at by the manager when calling the dealership. I feel that the buying process was slow and I was provided misleading information. The was even yelled at by the sales person during my purchase prior to signing. My new car has been in the shop a week after I purchased it. I leave messages for the finance department and never receive a call back. I do not have an ETA on when I will get my car back. Did not receive accurate information from service either. I feel that the minute you walk out of the dealership with the car, the dealership stops caring about you as a customer. Very poor customer service. I even tried reaching out to the VIP customer service manager and left a voicemail for over a week and still no returned calls. They also tried selling me maintenance plan that comes free with every new Jeep purchase. More
by d.l
July 23, 2023
Fast service, we were only there for an hour and a half, which is a record for us. Thank you very much which is a record for us. Thank you very much More
by victorcruzalonso
Other Employees Tagged: Victor Arce, Alberto Carrion, Juan Cordero
July 22, 2023
Horrible customer service the cashier where rubs and they never filled my car with liquids never filled my car with liquids More
by jessievaldes
Other Employees Tagged: John Wood, Victor Arce
July 14, 2023
Always friendly service and available on the phone. Always friendly service and available on the phone. Always friendly service and available on the phone. More
by NEIL.K.SHIRK
Other Employees Tagged: Victor Arce
June 07, 2023
The people that support the customer are excellent. Most have been there for many years and take pride in their work. Most have been there for many years and take pride in their work. More
by vazquez_mike
Other Employees Tagged: Chris Wilcox , RJ in finance. Rene and Dayron in sales
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