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Carlos Gonzalez
Carlos Gonzalez at Precision Honda

Carlos Gonzalez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.8
53 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

4.8

53 Reviews

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53 Reviews of Carlos Gonzalez

October 26, 2025

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Employee Rating

the best and kind staff, they’re all very helpful and always give the best feedback and advice on what to do with your car ! 10/10 More

by em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

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October 23, 2025

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Employee Rating

Service advisor was great. But who ever worked on the car was very sloppy and unprofessional. Left grease smudging on the hood and messed with my tablet in my vehicle playing More

by luisliz1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

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Oct 24, 2025

Precision Honda responded

luisliz1023, Thank you for taking the time and sharing your experience ! I’m glad to hear that our service advisor provided you with a positive experience.-Dennis Alejo GSM

October 23, 2025

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Always treated with respect and dignity everyone is so nice and professional and willing to help More

by Daisymorones2389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Precision Honda responded

Daisymorones2389, We’re thrilled to hear that our team treated you with respect and provided professional, helpful service. Your feedback means a lot to us and will be shared with the entire team they’ll be excited to know their efforts made a positive impression.We look forward to serving you again in the future!-Dennis Alejo GSM

October 22, 2025

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Employee Rating

Fast service. Great hospitality. The new service center waiting area is beautiful and makes it comfortable to wait at while your car is being serviced. More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Precision Honda responded

M, Thank you for sharing your experience ! We’re delighted to hear that you enjoyed our fast service, great hospitality, and the comfort of our new service center waiting area. Providing a welcoming and efficient experience for our guests is always our goal, and it’s wonderful to know we met your expectations. -Dennis Alejo GSM

October 21, 2025

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Employee Rating

Fast, reliable and outstanding service. Very helpful with their service and returned my vehicle in a reasonable time. More

by rawdigga10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Precision Honda responded

rawdigga10, thank you for taking the time and sharing your experience !We're happy to hear that you found our service fast, reliable, and outstanding. Providing timely and helpful service is something our team takes pride in, and it's great to know we met your expectations.-Dennis Alejo GSM

October 21, 2025

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Employee Rating

Lily was a fantastic person, she really took care for me. And was able to get me an amazing offer I couldn’t refused. More

by Moises ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Betts , Lily , sales dept

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Oct 21, 2025

Precision Honda responded

Moises ruiz, thank you for taking the time and sharing your experience !Thank you for your wonderful feedback! We’re so glad to hear that Lily took such great care of you and was able to get you an offer that exceeded your expectations. Her dedication to helping our customers is truly appreciated, and I’ll be sure to share your kind words with her.-Dennis Alejo GSM

October 20, 2025

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Employee Rating

Professional Rep Answers questions throughly Courteous Polite Efficient Organized Answer phone calls promptly Easy scheduling More

by Lizethkpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Precision Honda responded

Lizethkpr, Thank you for taking the time and sharing your experience! We’re glad to hear that your questions were thoroughly answered and that our courteous and organized approach made scheduling easy and convenient for you.-Dennis Alejo GSM

October 15, 2025

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Employee Rating

All staff at the dealership was extremely welcoming. It felt as if I was right at home. I love this dealership. The gentleman Carlos who helped me was very informative and helpful. More

by lookatdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Oct 15, 2025

Precision Honda responded

lookatdrew, thank you for taking the time and leaving us a review ! We're thrilled to hear that you felt right at home during your visit that's exactly the experience we aim to provide. It's wonderful to know that Carlos took great care of you and made the process informative and helpful. We’ll be sure to pass along your compliments to him and the rest of the team. We truly appreciate your support and love having you as part of our dealership family!-Dennis Alejo GSM

October 15, 2025

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Employee Rating

Fast efficient service it was a pleasant experience overall I will be returning again soon More

by ulisesmcastellon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Precision Honda responded

ulisesmcastellon, Thank you for the great feedback! We’re happy to hear your visit was fast, efficient, and pleasant overall. It's always our goal to make every experience smooth and stress-free. We truly appreciate your support and look forward to welcoming you back again soon!-Dennis Alejo GSM

October 13, 2025

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Employee Rating

It was my first time at the new location and loved the service and fast More

by Melissavctr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Precision Honda responded

Melissavctr, Thank you for taking the time and leaving us a review! We’re so glad to hear you loved the service and found it fast and efficient. We appreciate your support and look forward to welcoming you back again soon!-Dennis Alejo GSM

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