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Carlos Castillo
Carlos Castillo at City KIA of Greater Orlando

Carlos Castillo

Sales Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

4.8
134 Reviews
4.8

134 Reviews

Write a Review

134 Reviews of Carlos Castillo

March 31, 2025

Dealership Rating
Employee Rating

City Kia is utterly phenomenal. They worked hard to keep me comfortable and happy at all times and I simply couldn't be more grateful to them! More

by Myles.lee921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Wilfrenk Tejidor, Myles Wong, Orlando Da Silva, Luis Arraiz, Edison Cordero, Ivan Merchan, Raul Luna

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Apr 02, 2025

City KIA of Greater Orlando responded

Myles, Providing stellar service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they worked hard to keep you comfortable/happy at all times and were utterly phenomenal. Congratulations on your new vehicle- behalf of the entire team!

March 30, 2025

Dealership Rating
Employee Rating

Excellent sales, finance and C/S service every step of the process. I could not ask for better quality service. More

by docrobert2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Edison Cordero, Robert Oertle

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Apr 02, 2025

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they provided you with this every step of the process. Congratulations on your new vehicle- behalf of the entire team!

March 29, 2025

Dealership Rating
Employee Rating

Excelente servicio 👍 gracias! Muy amable y atento estuvo el ajente a cargo..... pude solucionar los inconvenientes que tenia fue de mucha ayuda. More

by Luis mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Maximiliano Ercolani, Jessica Colon, Marie Carmenatty, Jesenia Garcia, Cole Cloutier, Brenda Ayala, Andrew Kowlessar, Robert Oertle , Daniel

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Apr 01, 2025

City KIA of Greater Orlando responded

Luis, gracias por su evaluacion positiva! Nos complace saber que nuestro equipo le haya brindado un servicio de 5-estrellas. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

March 28, 2025

Dealership Rating
Employee Rating

Excellent people, very friendly, patience, and did an awesome job. Very greatful for all of them! More

by angeladelgado88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yezdan Givci

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Apr 01, 2025

City KIA of Greater Orlando responded

Angela, Thank you for your positive review! We are happy to hear that our team was both kind and helpful. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

March 28, 2025

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Employee Rating

Service personnel were very friendly and detailed. They communicated all details and kept me updated throughout the process. More

by christopherbenoit1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maximiliano Ercolani , Devon Supper

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Mar 28, 2025

City KIA of Greater Orlando responded

Christopher, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was very friendly, detailed, communicative of all details and kept you updated throughout the process. We hope to serve you again in the future when the time comes.

March 27, 2025

Dealership Rating
Employee Rating

Very frindly and ellos son muy amigosos y ayudaorn mucho so todo fue muy bien More

by marygonzalez07036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron

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Mar 28, 2025

City KIA of Greater Orlando responded

Mary, ¡Agradecemos mucho que nos haya dejado esta maravillosa reseña! Nos complace saber que nuestro equipo fue muy amable, nos ayudó mucho y que todo salió de maravilla. Esperamos poder servirle de nuevo en el futuro.

March 24, 2025

Dealership Rating
Employee Rating

Abel was fantastic. He helped me the whole time. I got there at 645am and he told me it would be a few hours to change my brakes due to being short staffed. I ended up l More

by TMichaelU21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Colon, Cole Cloutier

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Mar 25, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving Abel this flawless review! We are thrilled to hear that Abel took phenomenal care of you and your automotive needs. We are pleased to know that he was fantastic, helped you the whole time and got you a small discount since you had to wait so long due to us being short staffed. We hope to serve you again in the future when the time comes.

March 17, 2025

Dealership Rating
Employee Rating

I’m grateful for the guys that go out their way to help me my husband is in a wheelchair so when I ask the guys to clean my windshield the do a great job and are really helpful More

by bishopbenjamin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Colon, Marie Carmenatty, Jesenia Garcia, Vanessa Sanchez, Brenda Ayala

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Mar 18, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team went out of their way to help you and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 17, 2025

Dealership Rating
Employee Rating

Fueron amables y serviciales muy buen servicio pero un poco demorado de todas maneras gracias More

by juliocesargalvis1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Job Gomes, Orlando Da Silva, Sebastian Gomila, Samer Ezzi, Maximiliano Ercolani

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Mar 18, 2025

City KIA of Greater Orlando responded

Julio, Para City KIA of Greater Orlando, brindar un excelente servicio es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Nos complace saber que fueron amables y serviciales. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 15, 2025

Dealership Rating
Employee Rating

I really appreciate the service provided and the outstanding personnel. Thank you for always reaching out to check on your customers More

by JESSE.CAPOTE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison Cordero, Vanessa Sanchez

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Mar 17, 2025

City KIA of Greater Orlando responded

JESSE, Thank you for leaving us this positive review! We are happy to know that our team was outstanding and always reached out to check on you. We look forward to serving you again in the future when the time comes.

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