Carlos Betancourt

Good great job these guys are the best in town More

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i am an old customer good people they work with you on a good deal carlos betancourt is my salesman very good i recomend this dealer for a new or used they have all brands good people they work with you on a good deal carlos betancourt is my salesman very good i recomend this dealer for a new or used they have all brands More

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Pleasant Experience And very helpful Carlos was very helpful and provided a pleasant sales experience. Milton also was very informative of out options when it came down to paperwork and a Carlos was very helpful and provided a pleasant sales experience. Milton also was very informative of out options when it came down to paperwork and at the end we got a one on one session with another Toyota employee who showed us how to use our car's functions More

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Morally Reprehensible Lakeside Toyota is the most morally reprehensible dealership I have ever done business with - and I own a car affected by the VW emissions scandal! Lakeside Toyota is the most morally reprehensible dealership I have ever done business with - and I own a car affected by the VW emissions scandal! I went to the dealership by myself on December 28 and was treated so poorly by Carlos Betancourt, a salesman, and the manager (whose name I unfortunately did not catch) that I ultimately walked out of the dealership. My husband called the next day and spoke with Bob Licht, another salesman, who apologized for the situation and offered to right the wrong that was done. Although Mr. Licht was ultimately able to get us in a 2016 RAV4 XLE, we were unable to take advantage of the 0% financing due to it only applying to the 2015 models, which were out of stock. We asked when the 0% financing might apply to the 2016 models and were told "not anytime soon." Though we didn't need to make a purchase that day, we decided not to wait due to the fact that the 0% financing deal wouldn't be available for 2016 models in the near future. Fast forward to January 5, exactly one week after we made our purchase: 0% financing is now available for 2016 models! When my husband reached out to Mr. Licht about refinancing we were told this was not an option because the car was now considered used. Never in my life have I experienced such poor "customer service" (if you can even call it that). I will make certain that my family and friends know about my experience and don't patronize Lakeside Toyota in the future. More

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My New Highlander Thanks for all of the wonderful help. Every one I work with was extremely nice and very informative. Gave me extremely good advice and guidance. Thanks for all of the wonderful help. Every one I work with was extremely nice and very informative. Gave me extremely good advice and guidance. More

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it was an exciting very overwhelming wonderful feeling of ac The reason is being that my salesperson was very helpful in achieving by working within my budget . He work very very hard and accommodating me every The reason is being that my salesperson was very helpful in achieving by working within my budget . He work very very hard and accommodating me every way he could as well as the lady who set up my my phone pairing my phone she was very helpful very informative very patient excellent she was I didn't expect that and I needed it because I didn't know anything about it and overall I had a great experience buying a car from Toyota and I will definitely be a part of the Toyota family from now on thank you More

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So Easy! This was my first time buying a new car. Carlos made the process so easy for me and was more than willing to help me get the car I wanted at the price This was my first time buying a new car. Carlos made the process so easy for me and was more than willing to help me get the car I wanted at the price I could afford. He was extremely patient with me (and my dad) letting me see all the options available to me. He was in no rush to get me in and out and seemed to truly care about my concerns with buying a new car. More

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